That old phone tucked away in a drawer? It's not just clutter; it's a little pot of cash waiting to be claimed. The trick is knowing where to get the best deal. For most people, the sweet spot is a specialist buyback service. They give you an instant, fair price and pay you quickly, letting you skip the faff of marketplaces and the lowball credit offers from mobile networks.
Your Best Options for Selling an Old Phone
So, you’re ready to find a new home for your old mobile. Fantastic choice! You’ll pocket some money and do a good thing for the planet at the same time. But the big question remains: where should you sell your old phone to get the most out of it?
You've got a few different routes you can go down, and each has its own perks and pitfalls. It's a bit like planning a journey—some paths are quick and direct, while others are more scenic but might take a lot longer.
Here are the most popular options here in the UK:
- Specialist Buyback Services: These are companies (like us at EXE!) that are experts in buying used tech. The whole process is dead simple: you get a quote online, post your phone, and get the cash.
- Mobile Network Trade-Ins: Your network provider, whether it's EE or Vodafone, will probably offer to take your old phone in return for a discount on a new contract or device.
- Online Marketplaces: Platforms like eBay, Gumtree, or Facebook Marketplace let you sell directly to another person. This means you set the price, but it also means you handle everything else—the listing, the photos, the buyer questions, and the postage.
The right choice really boils down to what matters most to you: speed, price, or convenience. This simple flowchart can help point you in the right direction based on your priorities.

As you can see, if a fast and hassle-free cash payment is what you're after, a buyback service is usually the best way to go.
Quick Comparison of UK Phone Selling Options
To help you weigh things up, we've put together a quick table comparing the main ways you can sell your phone. It lays out the key differences at a glance.
Ultimately, picking the best method is all about finding the right balance between the price you get, how quickly you get paid, and how much effort you want to put in.
Choosing the right selling method is about balancing price, speed, and convenience. A guaranteed cash offer from a trusted buyer removes the uncertainty and risk that comes with private sales.
Here at EXE, our entire focus is on making the process fast, secure, and rewarding. Ready to find out what your old phone is worth? You can get an instant, no-obligation quote by using our simple sales form at https://www.exe.co.uk/#form.
Why Specialist Buyback Services Often Give You the Best Deal
When you're looking for the best place to sell your old phone, you’ll probably think of marketplaces or maybe your network's trade-in scheme. But there’s a brilliant option that often gets overlooked: dedicated buyback specialists. Think of us as the experts in the field – companies whose entire reason for being is to give you a fair, fast, and simple way to turn your old tech into cash.
The whole process is refreshingly straightforward. You get a quote online in minutes, pop your device in the post (usually for free), and the money lands straight in your bank account. It takes all the guesswork and faff out of selling your phone, making it one of the easiest ways to get paid for your old electronics.

Here at EXE, we’ve spent over a decade perfecting this model to make it as smooth as possible for you. We mix the speed and efficiency of a specialist service with the friendly, personal touch you'd expect from a local business, especially if you happen to be near us in Redhill.
How Our Simple Process Works
Selling your phone shouldn't feel like a chore. That’s why we’ve designed our system to be as clear and easy as it can be, whether you’re just down the road in Merstham or Reigate, or anywhere else in the UK.
It all kicks off with our free, no-obligation quote. Just head to our sales form at https://www.exe.co.uk/#form, tell us a bit about your phone’s model and condition, and we’ll give you an instant price. This isn't just a vague ballpark figure; it’s a genuine offer based on what you’ve told us.
Once you’re happy with the price, you’ve got a few easy options to get the phone to us:
- Local Collection: If you're within a six-mile radius of Redhill, we can arrange to collect the phone right from your home or office. It’s a huge time-saver and a real favourite with our local customers.
- Nationwide Postal Service: For everyone else, we provide a free, secure, and fully insured postal service. Just package your phone up safely and send it our way.
- In-Store Drop-Off: You can always pop into our friendly shop in Redhill and complete the sale in person. We’d love to see you!
Getting paid is just as quick. For local collections, we often make the bank transfer right there on your doorstep. If you’ve posted your phone, we pay as soon as we’ve received it and given it a quick check. No waiting around, no fuss—just fast, secure payment.
Why Choose EXE Over the Big Names?
You’ve probably heard of other buyback services like Mazuma or even the high street giant CEX. While they offer a similar service on the surface, we pride ourselves on providing a better, more personal alternative. Our customers consistently tell us that our offers are more competitive, especially for phones that aren't in mint condition.
With hundreds of 5-star Google reviews, our reputation is built on trust and fairness. We don't just see a device; we see a customer who deserves a great price and excellent service.
One of the biggest differences is our approach to broken phones. Lots of people think a cracked screen or a dodgy battery means their phone is worthless. That couldn't be further from the truth! We actually specialise in repairing and refurbishing phones, so we can see the value where others might not.
We regularly buy phones with:
- Cracked screens
- Battery issues
- Faulty buttons
- Software problems
You would be genuinely surprised at what your "broken" phone could be worth. Instead of letting it gather dust in a drawer, you can turn it into cash you can actually use. This focus on finding value in every device often means we can pay more than our larger competitors.
Our friendly, expert approach means you're never just another number in a spreadsheet. Whether you visit us in Redhill or use our postal service from afar, you'll be dealing with a team that genuinely wants to give you a fair deal. We know this market inside and out and are committed to offering the best possible price, without any of the usual hassle.
Ready to find out your phone’s true value? Get your free, instant quote now by filling out our simple form at https://www.exe.co.uk/#form. It only takes a minute.
Getting Your Phone Ready for a Safe and Easy Sale
Prepping your phone before you sell it is probably the single most important part of the whole process. Think of it like sprucing up your car before you sell it – a little effort now not only protects you but can genuinely bump up the final price you get. It’s all about making the handover safe, smooth, and simple for both you and the buyer.

Let's walk through the essential steps together. Don't worry, none of this is as technical as it might sound! By taking these simple precautions, you ensure your personal information stays exactly that—personal—and put yourself in the best position to get a fantastic offer.
Protect Your Personal Data
Your phone is a treasure trove of personal info, from your holiday snaps and private messages to your banking apps. Before that device leaves your hands, you have to be absolutely certain none of that data goes with it. It’s your digital life, and keeping it secure is non-negotiable.
Here’s a simple checklist to get it done right:
- Back-Up Everything Important: First things first, you don't want to lose all those memories and contacts. Use iCloud for iPhones or Google Drive for Android phones to create a complete backup. This makes moving everything over to your new device a doddle.
- Sign Out of Your Accounts: This is a huge one. You must sign out of your iCloud (for Apple) or Google (for Android) account. Doing so switches off security features like 'Find My iPhone' and makes the phone usable for the next person.
- Perform a Factory Reset: This is the final step that wipes the slate clean. A factory reset erases all your data, settings, and apps, returning the phone to how it was when it first came out of the box.
Your security is paramount. That's why at EXE, we don't just rely on a factory reset. We perform a professional, GDPR-compliant data wipe on every single device we receive, giving you complete peace of mind that your data is gone for good.
Maximise Your Phone’s Value
With your data safely backed up and wiped, a few extra touches can make a surprising difference to the price you’re offered. A phone that looks like it’s been well looked after will always catch a buyer's eye.
Start by giving the phone a proper clean. A quick once-over with a microfibre cloth on the screen, back, and camera lenses can work wonders. It’s a tiny detail that signals you’ve cared for the device.
Next, have a rummage around for any original accessories you might still have. Finding these can really boost your offer:
- The original box
- The charger and cable
- Any instruction manuals
Having the original packaging turns it from just a used phone into a complete package, which instantly adds value. If you're selling privately, it’s also wise to document the transaction properly; you can find tips on creating a sample receipt for a private sale which is always a good habit.
By following these simple prep steps, you’re all set for a safe, profitable, and hassle-free sale. You handle the basics, and we’ll handle the rest. Ready to get a great price for your fully prepped phone? Fill out our form for an instant, fair quote at https://www.exe.co.uk/#form.
What About Trading My Phone in With My Mobile Network?
We’ve all seen the ads from the big players like EE, Vodafone, and O2, haven’t we? "Upgrade today and trade in your old phone for a tidy discount!" On the face of it, it sounds like a fantastic deal. You sort out your new contract and wave goodbye to your old handset in one fell swoop.
The big appeal here is sheer convenience. Let's be honest, who wants the faff of finding a separate buyer and dealing with postage when you can just hand your old phone over in-store? For anyone pressed for time, this can feel like the perfect, hassle-free solution.
But, as with most things that seem too good to be true, that convenience often comes at a price. This is where you need to look a little closer.

Are You Getting the Best Value?
Here’s the rub: network trade-in schemes almost always offer you significantly less than what your phone is actually worth. These companies aren't experts in the pre-owned phone market; their primary business is getting you signed up for a new, often pricey, long-term contract. The trade-in is just a little sweetener to get you over the line.
Worse still, the "payout" isn't cash in your hand. It's almost always given as credit towards your monthly bill or a discount off the new phone. Think of it like a shop offering you a store voucher when what you really need is cash for the weekly shop. It’s restrictive and ties up your money.
So, you’re not just getting a lower offer for your old phone, you’re also being forced to spend that reduced value with the very same company. We think you deserve more flexibility and, frankly, a much better deal.
Network trade-ins are built to benefit the network first and foremost. They offer a bit of convenience in exchange for real cash value, often locking you into a new contract with a payout that pales in comparison to what a specialist buyer would offer.
Bill Credit vs. Cold, Hard Cash
Let's break this down with a quick example. Imagine a specialist buyback service values your old phone at £200. That’s £200 cash you could have in your bank account, ready to spend on whatever you fancy.
Now, let's say your network offers you £150 in bill credit for the same phone. Not only are you already £50 worse off, but that money is now stuck with the network. You can’t use it for a weekend away, a meal out, or to pay for other bills. You’re essentially just pre-paying for a service you were going to pay for anyway, but with money that should have been yours to control.
Here’s how it stacks up:
Pros of Network Trade-Ins
- Dead simple: It's a one-stop process when you're upgrading your contract.
- No fuss: You don't have to find a buyer or worry about a separate sale.
Cons of Network Trade-Ins
- Lower payout: The offer is often far below your phone's true market value.
- No real cash: You get bill credit or a voucher, not money you can actually spend.
- The contract trap: The offer is usually tangled up with signing a new, expensive contract.
Before you’re tempted by the easy route of a network trade-in, it pays to see what your phone is actually worth in cash. The difference can be staggering. Why not get a free, no-obligation quote from us and see for yourself?
We give you real cash that you can spend however you like, giving you the freedom and true value you deserve. Find out how much your old phone could be worth by filling out our quick form at https://www.exe.co.uk/#form.
Fancy Selling Your Phone on an Online Marketplace?
Going it alone on sites like eBay, Facebook Marketplace, or Gumtree can feel like a tempting option. After all, you’re in the driver's seat. You set the price, you manage the sale, and you just might get a bit more cash in your pocket than you would elsewhere. For some, that gamble pays off handsomely.
But before you start taking photos, it’s worth knowing what you’re really signing up for. This isn’t a quick "list it and forget it" task—it's a proper time-sink that demands a lot of effort to get right.
The Hidden Workload of Selling It Yourself
Selling a phone privately is a bit like taking on a second job. You're suddenly the photographer, the marketing guru, the customer service rep, and the entire shipping department rolled into one. It's a lot to juggle.
Here's a quick look at what's involved:
- Photography: You'll need to take clear, well-lit photos showing every angle of the phone to accurately represent its condition.
- Descriptions: This means writing a compelling and honest description covering the model, storage, condition, and any extras you're throwing in.
- Pricing: You’ve got to scout out similar listings to land on a price that's competitive enough to attract buyers but still fair to you.
- Enquiries: Get ready for a flood of questions. Some will be from serious buyers, but many will be from time-wasters.
- Postage: Packaging the phone securely and sending it via an insured, tracked service is non-negotiable. It’s the only way to protect both yourself and the buyer.
If you’re thinking about the auction route on a marketplace, knowing the tricks of the trade can make a huge difference. For a deeper dive, this guide on how to successfully run an online auction is a great resource.
Dodging the Risks and Hidden Costs
Beyond the time you'll invest, selling on a marketplace has its fair share of risks and unexpected costs. That potentially higher price tag often comes at the cost of your peace of mind.
One of the biggest headaches is dealing with scammers. The stories are all too common—from buyers using dodgy payment methods to people claiming the phone wasn't as described just to force a refund. These disputes are incredibly stressful and can easily leave you out of pocket and without your phone.
The real catch with marketplaces is the complete lack of a safety net. From vetting buyers to dealing with problems after the sale, it's all on you. A simple sale can quickly turn into a massive headache.
And then you have the fees. Platforms like eBay will take a slice of your final sale price, which can seriously eat into your profit. Once you've deducted their cut, that "higher price" might not seem so great after all.
For locals in Redhill, arranging a face-to-face swap from Facebook Marketplace might seem like a simple solution, but it comes with its own safety risks. The same goes for our neighbours over in Merstham and Reigate.
Instead of jumping through all those hoops, we offer a straightforward, guaranteed alternative. With EXE, we take all the stress and risk off your shoulders. There are no fees to worry about, no endless questions from buyers, and zero chance of getting scammed. Just a quick, fair, and secure payment.
Why not skip the marketplace minefield? Get a safe, instant quote from us today. Just fill out our simple form at https://www.exe.co.uk/#form and discover how easy selling your old phone can be.
Choosing the Eco-Friendly Way to Sell Your Phone
Ever stopped to think what actually happens to your old phone when you get a new one? It’s a bigger question than most of us realise. It might seem harmless to just chuck it in a drawer or, worse, the bin, but that simple act contributes to a massive and growing e-waste problem right here in the UK.
Choosing where to sell your old phone is about more than just getting the best price. It’s a powerful form of recycling. By giving your device a new lease of life, you're not just clearing out some clutter—you're making a genuinely positive choice for the environment.
More Than Just a Sale: It's a Green Choice
Every single mobile phone is packed with a complex mix of materials. You've got precious metals like gold and silver, but also potentially nasty substances like lead and mercury. When a phone is just dumped in a landfill, these materials can eventually seep into the soil and water, causing real, long-term environmental harm.
Selling your phone keeps those valuable resources in use and stops hazardous materials from polluting our planet. This is a core part of what’s known as the circular economy—a much smarter system where we reuse and recycle products instead of the old "make, use, dispose" model.
Think of it like this: selling your phone is like putting a well-looked-after car back on the road instead of sending it to the scrapheap. It’s got plenty of miles left in it, someone else gets to benefit, and we reduce the need to build a brand new one from scratch.
This simple action cuts down the demand for mining new materials, a process that guzzles enormous amounts of energy and water. By selling your phone, you're directly helping to conserve our planet's finite resources.
The Shocking Scale of E-Waste in the UK
The sheer amount of electronic waste we produce is staggering. Here in the UK, an incredible 25 million mobile phones are cast aside each year. The really worrying part? Only about 31% of all our e-waste is properly recycled, leaving millions of devices to pile up in landfills. If you’re curious, you can discover more insights about these UK e-waste statistics and see the full scale of the challenge.
This is where services like EXE step in. We provide a smart, responsible alternative, turning potential e-waste into quick cash for sellers in areas like Redhill and Merstham, all while guaranteeing every device is handled in an eco-friendly way.
We work hard to make sure every phone that can be used again is professionally refurbished and finds a new home, extending its life and maximising its value. For any phones that are truly beyond repair, we make sure they are ethically recycled. This means salvaging every last usable component and disposing of the rest responsibly.
This isn’t just about making some extra cash. It’s about making a conscious choice for the planet. Selling your old phone is a win for your wallet, but it's an even bigger win for the environment.
Make a positive impact today. You can start the process by visiting our secure sales form at https://www.exe.co.uk/#form.
Got Questions About Selling Your Old Phone?
It’s completely normal to have a few questions whizzing around your head before you sell. After all, you want to make sure you're doing it right. We get asked a lot of the same things, so we’ve put together some straightforward answers to help clear things up.
Is a Broken Phone Actually Worth Anything?
Yes, absolutely! Don't just chuck it in a drawer. A cracked screen, a worn-out battery, or a few deep scratches doesn't automatically make your phone worthless. While it might look like a write-off to you, specialist companies like us are pros at fixing things up or salvaging valuable internal parts.
Instead of letting it become another piece of clutter, you could turn that broken device into a nice bit of cash. We give fair, honest quotes for damaged phones all the time. Find out exactly what yours is worth by popping the details into our simple form at https://www.exe.co.uk/#form.
How Fast Will I Get My Money?
This is a big one, and it varies hugely. If you sell on a marketplace, you could be waiting days or even weeks for the buyer to pay up. We do things differently. For our local customers around the Redhill area, we often sort out an instant bank transfer right on your doorstep when we collect.
If you're posting your phone to us from elsewhere in the UK, we'll send the payment on the very same day we receive and check it over. Our whole process is built around getting the money into your bank account as quickly and safely as we can.
The EXE difference really comes down to speed and certainty. The price we quote is the price you get, and you get it fast. No messing about, no last-minute changes.
How Do I Know I'm Getting a Fair Price?
The best way to feel confident you're getting a good deal is to shop around – and we genuinely encourage it! We work hard to make sure our prices are competitive, often beating what the big high-street names and network providers offer.
Our quotes are always free and come with absolutely no obligation. As long as the phone you send us matches the description you provided, the price we offer is exactly what you’ll receive. You can see for yourself by getting a quick quote at https://www.exe.co.uk/#form.
What if I Don't Live Near Redhill?
Our home collection service is a fantastic perk for our local customers in Redhill, Merstham, and the surrounding areas, but we buy phones from all over the UK. Our free, secure postal service is just as straightforward.
Just fill in the form on our website, and we’ll send you everything you need to know to post your device to us safely and at no cost to you.
Ready to find out what that old phone is worth? At EXE, we've made the whole thing as fast, fair, and simple as possible. Get your free, no-strings-attached quote in a minute or two by visiting our secure sales form at https://www.exe.co.uk/#form.

