That old phone with the cracked screen tucked away in a drawer? It's probably worth a lot more than you think. Don't just write it off as junk—plenty of places will happily pay you good money for it. This friendly guide will walk you through exactly where to sell your broken phone for the best price, helping you turn that forgotten gadget into cash.
Your Broken Phone is a Treasure Trove of Parts
It’s easy to look at a phone with a dead battery, a spiderweb crack across the screen, or one that’s had an unfortunate encounter with a puddle and think it’s destined for the bin. But that’s rarely the case.
Think of it like a car that’s been in a prang. Even if a door is dented, the engine, gearbox, and wheels are still perfectly good. Your phone is the same. The screen might be shattered, but valuable components like the main processor, camera sensors, and memory chips are often completely fine.
Specialist buyers and repair technicians are always on the lookout for these genuine parts to refurbish other devices. They know how to carefully salvage what works, giving your old phone a new lease of life and putting a surprising amount of cash in your pocket for something you thought was useless.
Why Selling is Such a Smart Move
Getting a bit of extra cash is obviously a huge plus, but selling your broken phone is a win-win-win situation. It’s also a brilliant move for the planet.
Mobile phones are packed with precious metals and other materials that can be recovered and reused, which cuts down on the environmental damage caused by mining for new resources.
When you sell, you’re making sure your device is handled properly instead of ending up in a landfill, where it could leak nasty chemicals into the soil. It's a small action with a big impact:
- Your Wallet: You get paid for something that was just gathering dust.
- The Planet: You're supporting the circular economy and reducing e-waste.
- Someone Else: The parts from your phone could bring another person's device back to life.
Finding the Right Place to Sell
So, you’re ready to sell. What next? The good news is you've got options, and each one has its own benefits depending on how much time and effort you want to put in.
Whether you're local to us in Redhill, just down the road in Merstham, or anywhere else in the UK, there's a great solution waiting for you. For a quick, fair, and no-strings-attached valuation from a team that knows its stuff, you can start right now by filling out our simple sales form.
Remember, a broken phone is not a dead phone. It's an asset waiting to be converted into cash. The key is knowing where to look and who to trust with your device.
Where Should You Sell Your Broken Phone? Let's Compare Your Options
So, you’ve realised your broken phone isn’t just a glorified paperweight – it’s actually worth some cash. Brilliant! The next question is, where’s the best place to sell it? Each option has its own pros and cons, boiling down to a trade-off between convenience, speed, and how much money you’ll get.
Let's walk through the main contenders to see which one is the right fit for you.
Specialist Online Buyback Companies
You've probably seen ads for these online buyback and recycling services. They’re everywhere, and for good reason. Their whole business is built around buying used and broken phones, so the process is usually pretty slick. You just pop onto their website, punch in your phone's details, get an instant quote, and post it to them for free.
This is a fantastic option if convenience is your top priority. You can sort it all out from your sofa. The downside? You have to play the waiting game. You send your phone off and then wait a few days for them to check it over before the money lands in your account.
Major Network Trade-In Programmes
Thinking about an upgrade? It's always worth checking if your network provider, like EE, Vodafone, or O2, has a trade-in scheme. This can be a really clever way to knock a decent amount off a new contract or handset by handing over your old, damaged device. The value is applied directly as credit, making that shiny new phone a bit more affordable.
The catch, of course, is that you’re paid in credit, not cash. This is perfect if you were already planning to get a new device from them anyway, but not so great if you just want the money. It's a shocking fact that in the UK, where around 25 million mobile phones are thrown away each year, these trade-in deals can still offer £100-£200 for broken models. Some independent recyclers will even pay you £150 for a cracked iPhone 12 within days. If you're curious, you can find some fascinating insights into e-waste and mobile recycling trends.
Online Marketplaces like eBay
If your main goal is to squeeze every last penny out of your broken phone, selling it directly on a marketplace like eBay or Facebook Marketplace might be the way to go. You’re cutting out the middleman and selling straight to someone who might be looking for parts or a cheap repair project. Think of it as a digital car boot sale – there’s potential for a great deal if you’re patient.
This route definitely requires the most effort on your part, though. You’ll need to:
- Take good, clear photos showing the damage honestly.
- Write a detailed and accurate description.
- Be ready to answer a load of questions from potential buyers.
- Sort out all the packing and postage yourself.
- Remember that platform fees will take a slice of your final sale price.
It’s a simple trade-off: more work for potentially more money, but it comes with a lot more hassle and less security.
Your Trusted Local Repair Shop
For many, the best choice is the simplest one: popping down to a local specialist. If you're near towns like Redhill or Merstham, visiting an expert face-to-face means you get an on-the-spot valuation from a real person. There's no anxiety about posting your phone into the void and hoping for the best.
This flowchart can help you figure out the best path based on what matters most to you.

Ultimately, your decision comes down to what you want to achieve. Are you after the quick credit from a trade-in, the highest possible price from a marketplace, or the fast cash and trust of a local shop?
At EXE, we like to think we offer the best of both worlds. You get the competitive prices you’d find online, but with the trust, speed, and friendly service of a local Redhill business. No fuss, just a fair and transparent quote.
By choosing a local shop, you can ask questions, understand exactly how your phone is valued, and often walk away with cash in hand the very same day. Plus, you’re supporting a business in your own community.
For a completely hassle-free experience with a team you can trust, why not start with a free, no-obligation quote from us? Just fill out our simple sales form and see what your broken phone is really worth today.
Getting Your Phone Ready for a Safe Sale

Right, before you even think about handing over your phone and getting that cash, there are a few essential jobs to do. It’s all about protecting your personal info and making sure the sale goes off without a hitch.
Think of it this way: you wouldn't sell your car without clearing out the glovebox first. The same idea applies here. Taking a few minutes to prep your phone guarantees none of your photos, messages, or banking details end up in the wrong hands. It’s a small effort for some serious peace of mind.
Step 1: Back Up Everything Important
First things first: let's save your digital life. Your phone is a time capsule of memories, packed with photos, videos, contacts, and conversations. Losing all that is simply not an option, so backing it all up is your number one priority.
You've got a couple of solid choices here:
- Cloud Backup: This is usually the simplest route. If you're on an iPhone, iCloud is your best friend. For Android users, Google Drive and Google Photos are brilliant. Your data gets saved securely online, all ready to be pulled down onto your new phone.
- Computer Backup: The old-school method still works a treat. Just plug your phone into a laptop or desktop with its USB cable and drag and drop your files across.
Whichever way you go, just double-check that the backup actually finished before you move on. You don't want any nasty surprises later.
Step 2: Sign Out of Your Accounts
Once you know your data is tucked away safely, the next crucial step is logging out of your main accounts. This is the digital equivalent of handing back the keys to a flat – it severs your connection to the device and removes the security locks that stop someone else from using it.
Forgetting this can cause a real headache. A phone that’s still locked to an iCloud or Google account is basically a paperweight to a buyer, which will delay your payment or even kill the sale completely.
It's an easy mistake to make, but failing to sign out of your iCloud or Google Account can render an otherwise valuable phone worthless to a buyer. It's a security feature designed to stop thieves, and it works very well.
Here’s the drill:
- For iPhone Users: Head to
Settings, tap your name right at the top, then scroll all the way down and sign out of your Apple ID. It’s also a good idea to switch off 'Find My iPhone' while you’re there. - For Android Users: Dive into
Settings, findAccounts, and then remove your Google Account. The exact path can be a little different depending on who made your phone (Samsung, Google, etc.), but it’s always in there somewhere.
This simple action officially sets the phone free for its next owner.
Step 3: Perform a Full Factory Reset
This is the final, non-negotiable step to protect your privacy. A factory reset wipes the phone completely, erasing every last bit of your data, settings, and personal info. It returns the phone to the exact state it was in when you first unboxed it.
Think of it as digitally shredding everything on the device. It ensures absolutely nothing is left behind. Considering a study once found people touch their phones an average of 2,617 times a day, that’s a whole lot of personal data you want to make sure is gone for good.
Here’s how to do it:
- On an iPhone: Go to
Settings>General>Transfer or Reset iPhone>Erase All Content and Settings. - On an Android: Go to
Settings>System>Reset options>Erase all data (factory reset).
Once you’ve ticked off these three steps, your phone is officially prepped for a safe and secure sale. It's clean, secure, and ready to be turned into cash. For a fast, fair valuation from a trusted local specialist in the Redhill area, get your free, no-obligation quote by filling out our simple sales form.
The Eco-Friendly Impact of Selling Your Phone
When you figure out where to sell your broken phone, you’re making a decision that reaches far beyond your bank account. It’s a surprisingly powerful move for the planet. That cracked screen or dead battery might look like junk, but it's actually a little treasure chest of resources the world can't afford to waste.
Think about what's inside your phone. It's a complex mix of precious metals, rare earth elements, and plastics. We're talking tiny but significant amounts of gold, silver, copper, and palladium. When you sell your phone to a company that will repair or recycle it, you’re ensuring those materials get recovered and reused.
This has a brilliant knock-on effect. It means less demand for destructive mining, which is notorious for wrecking landscapes, guzzling energy, and polluting local water sources. Your small choice really does contribute to a much bigger, positive change.
Keeping Toxic Waste Out of Landfills
Honestly, one of the best things about selling your broken phone is simply keeping it out of the bin. When old electronics are chucked away, they end up in landfill sites, where they can slowly leak toxic stuff like lead, mercury, and cadmium into the soil and groundwater.
These hazardous materials are a serious threat to wildlife and can pose a risk to human health. By choosing a responsible route, you’re doing your bit to keep our communities, whether in Redhill, Merstham, or anywhere else, that little bit cleaner and safer. You’re becoming part of the circular economy.
Selling your broken phone is one of the easiest ways to be an environmental champion. It keeps harmful materials out of landfills and feeds valuable resources back into the production cycle, creating a healthier planet for everyone.
This is more critical now than ever. The UK churns out a staggering 1.6 million metric tonnes of e-waste every single year, yet only about 44.5% of it is properly recycled. Just think about this: recycling one million mobile phones can recover 16,000kg of copper, 350kg of silver, 34kg of gold, and 15kg of palladium. If you want to dive deeper, you can explore more of these UK e-waste facts and statistics to see the sheer scale of the problem.
The Power of Repair and Refurbishment
Selling your old phone doesn't automatically mean it gets melted down for scrap. Quite often, it can be repaired and given a whole new lease of life. This is a core part of the movement towards extending the life of your iPhone from repair to refurbishment, a crucial step in making our tech habits more sustainable.
A specialist can often easily fix common issues like a cracked screen or a worn-out battery, allowing the phone to be sold on as a refurbished device. You could say this is the ultimate form of recycling, as it keeps the entire product in circulation for much longer.
This simple act has a massive ripple effect:
- It slashes the carbon footprint that comes from manufacturing a brand-new phone.
- It makes technology more affordable and accessible to someone else.
- It conserves the vast amounts of energy and raw materials needed for new production.
Choosing to sell your broken phone is a conscious decision to back a more sustainable future. It's a small step that, when taken by millions of us, adds up to a huge positive impact. If you’re ready to make a difference—and get paid for it—a great place to start is by getting a fast, fair quote on our simple sales form.
Why a Local Specialist Is Your Smartest Choice

Sure, online services and marketplaces have their place, but there’s a lot to be said for dealing with a real person, face-to-face. When you’re wondering where to sell a broken phone, popping into a local specialist offers a mix of security, speed, and personal service that you just can’t get from posting your device into the unknown.
For anyone living in or around Redhill, visiting a local shop means you can have a proper chat about your device. You're not just another tracking number in a massive system; you're a customer.
This direct, human approach takes all the guesswork out of the equation. You get an honest, on-the-spot valuation from an expert who can walk you through exactly how they came up with that price. No stress, no waiting by the letterbox, and definitely no nasty surprises when an online quote is slashed after a postal inspection.
The Power of a Personal Touch
Dealing with a local business is about more than just convenience – it’s about trust. Handing over a device that holds so much of your personal data can feel a bit daunting, but that anxiety tends to melt away when you can look someone in the eye.
This is especially true for people in local communities like Merstham and the surrounding towns. Choosing a nearby expert means you get to enjoy:
- Instant Valuation: Forget waiting days for an email. You can find out what your phone is worth right there and then.
- Clear Communication: Got a question about the damage? Wondering how the value is calculated? You can ask and get a straight answer immediately.
- No Postal Risks: You completely sidestep the chance of your phone getting lost or damaged further in transit, which is a very real risk with mail-in services.
- Faster Payment: Local specialists can often pay you much quicker, sometimes even on the same day, directly into your bank account.
By choosing a local specialist, you’re not just getting a better service; you’re also investing in your local economy. You're supporting a business that employs local people and contributes to the vibrancy of your community.
Transparency You Can See and Trust
One of the biggest wins of selling locally is the total transparency. You’re part of the process from start to finish. A technician can assess the phone’s condition right there with you, pointing out what parts can be salvaged and what repair costs might be, all of which factors into your final offer.
It’s a world away from the anonymous, faceless experience of sending your phone off to a huge warehouse hundreds of miles away. It gives you peace of mind that you’re getting a genuinely fair deal based on your device’s actual condition.
Ultimately, selling your broken phone to a local expert like us here in Redhill is the smartest move for a hassle-free, secure, and rewarding experience. You get a great price without any of the faff.
Ready for a simple and transparent process? Get your free, no-obligation quote from us today by visiting our easy-to-use sales form. We make it simple to turn your broken tech into cash.
Turn Your Broken Phone into Cash Today
So, we've walked through why your broken phone is still worth something, looked at all the different places you can sell it, and covered how to get it ready safely. Now for the best part: turning that old phone into actual cash. And we can help you do it quickly and without any hassle.
As your local Redhill specialists, we're right here to give you a fair, honest quote. No messing about. You've seen the potential value locked inside that device—the trick is picking a partner who gives you a great price and total peace of mind.
Get Your Best Offer Now
You might be surprised to learn just how strong the market for damaged phones really is. Some of the big online buyers and even network providers will offer credit up to £400 for certain models, even with a smashed screen or dodgy battery. That just goes to show how much money could be sitting in your drawer right now.
Of course, getting the best price isn't just about where you sell, it's also about how you sell. Once you're ready, a few smart tactics can make all the difference. Many of the same strategies to maximize value when selling any item apply, whether it's a high-end watch or your old phone.
Think of it this way: your broken phone isn't junk. It's an asset waiting for the right offer. The final step is choosing a trusted partner to help you cash it in.
The Easiest Way to Sell in Redhill
For all our neighbours in Redhill, Merstham, and the nearby villages, we've made getting paid incredibly simple. Forget about wrapping up your phone, posting it, and hoping for the best. Forget the time-wasters and low-ball offers on online marketplaces.
Our process is quick, straightforward, and completely secure.
Just fill out our simple form to see what your phone is worth. There's no obligation whatsoever—just a fast, friendly valuation from a local team you know you can trust.
Don’t let it gather any more dust. Start now and get your free quote in minutes at our secure sales form.
Got Questions? We’ve Got Answers
We know the idea of selling a broken phone can feel a bit murky. To clear things up, here are some straight-talking answers to the questions we hear most often from our customers right here in Redhill.
Is It Really Worth Selling a Phone with a Cracked Screen?
Absolutely. A smashed screen is probably the most common fault we come across, but it’s rarely a deal-breaker. More often than not, the valuable stuff inside – the main circuit board, cameras, and storage – is still working perfectly.
Think of it like a car with a broken window; the engine is still perfectly good. We buy phones with screen damage all the time, and you can still get a great price for it. The best way to find out is to get a quick, free quote using our simple sales form.
How Do I Know My Personal Data Is Safe?
This is a big one, and we take it very seriously. The most crucial step you can take before handing over your phone is to back up your photos and files, then perform a full factory reset. This wipes the slate clean, taking the phone back to how it was when you first opened the box.
For total peace of mind, we don't just take your word for it. Every single device that comes to us undergoes a professional, GDPR-compliant data wipe. We double-check everything, so you can be 100% certain your information is gone for good.
What if My Phone Is Totally Dead and Won’t Even Turn On?
Even a completely lifeless phone has hidden value. Don’t write it off! The components inside, from the casing to the camera lenses, can be salvaged to repair other phones. At the very least, the precious metals in its circuitry can be properly recovered and recycled.
It won't be worth as much as a phone that powers on, of course, but it's definitely worth more than zero. So please, don't just chuck it in a drawer or, even worse, the bin. Let us give you a no-obligation quote – you’ll probably be surprised.
How Quickly Will I Get My Money?
This all comes down to how you choose to sell. If you go with an online marketplace, you could be waiting weeks between listing the phone and actually getting paid. Mail-in services are faster, but you’re still looking at a few days for postage and inspection before the money is sent.
This is where selling locally really wins. As a Redhill business, speed is our home advantage. Forget about postage delays. We can check your phone and get you paid much, much faster. Ready to see how easy it is? Start by filling out our secure sales form.
At EXE, we’ve made it our mission to make selling your broken phone fast, safe, and completely straightforward. As your local experts, you can count on us for a fair, honest price with none of the usual fuss.
Get your free, no-obligation quote today at https://www.exe.co.uk/#form.

