That old phone gathering dust in your drawer might be worth more than you think. But the big question is, what's it really worth? The short answer: its value comes down to its make, model, condition, and whether it’s locked to a network. It’s no surprise that an iPhone 14 in perfect condition will fetch a much better price than an older, scuffed-up model with a cracked screen.

What Is My Phone Actually Worth?

So, you want a straight, no-nonsense answer to "what's my phone worth?". While there's no single magic number, getting a grip on the key factors will give you a pretty realistic idea of what to expect. Think of it like valuing a car—the make, model year, and overall condition play a huge part. It's the same deal with phones; it all comes down to the tech inside and how it looks on the outside.

The brand and model are, without a doubt, the biggest drivers of price. A newer flagship phone from Apple or Samsung will naturally have a higher starting value than an older, mid-range device. This is simply down to market demand and how relevant its technology still is.

Key Factors That Determine Your Phone's Value

Before you get a quote, it helps to know what a buyer is looking for. This table gives you a quick look at the main things that affect how much cash you can get for your phone.

FactorWhy It MattersHow to Maximise Its Value
Physical ConditionScratches, dents, and cracks drastically reduce value. A 'like-new' phone is what everyone wants.Use a case and screen protector from day one. It's a small investment for a much bigger payout later.
Full FunctionalityEvery component—from the battery to the buttons—needs to work perfectly for the top price.Test everything before selling: camera, speakers, charging port, and screen responsiveness.
Storage CapacityMore gigabytes (GB) almost always means more money. A 256GB model is worth more than its 128GB counterpart.If you’re buying new with resale in mind, consider opting for a higher storage option.
Network LockAn unlocked phone can be used with any network, making it far more appealing to a wider audience.Contact your network provider to get your phone unlocked once your contract is up. It’s usually free!

Taking a moment to honestly assess your phone against these points will give you a solid footing when you start looking for quotes.

Don't Forget About Timing and Location

When you sell can be just as important as what you sell. Phone values tend to take a dip right after a new model is launched, as the second-hand market suddenly gets flooded with people upgrading. If you can, selling a month or two before a big product announcement from Apple or Samsung can often squeeze a bit more value out of your old device.

For those of us in Redhill, Merstham, or the nearby towns in Surrey, popping into a trusted local service like ours makes everything so much easier. You get to skip the hassle and uncertainty of online marketplaces and get a straightforward, honest valuation from a real person.

Ready to find out exactly what your phone is worth? You can get a fast, no-obligation quote by filling out our simple sales form today.

Why iPhones Hold Their Value So Well

Ever wondered why your old iPhone still fetches a decent price, while other phones seem to drop in value almost overnight? It’s not just a hunch; it’s a well-known reality in the tech world. Apple has expertly built a system that ensures its devices, especially iPhones, keep a high resale value long after they've left the box.

This isn't just a happy accident. It's the result of a deliberate strategy built on a few core pillars. When you're trying to figure out "what's my phone worth?", understanding these reasons is key to realising the value of the device in your hand. From their premium build quality to the tightly controlled software, every part of an iPhone is designed with longevity in mind.

The mix of high-quality materials and a luxury brand image creates strong initial demand, but the real secret sauce is Apple's long-term software support. An iPhone typically gets major iOS updates for five to seven years, which is miles ahead of the average Android device. This means even a three-year-old iPhone still feels modern, stays secure, and can run the latest apps—making it a hot ticket item on the second-hand market.

The Power of the Apple Ecosystem

Another huge piece of the puzzle is how seamlessly Apple products work together. The famous "walled garden" of iOS, macOS, and watchOS means that once you're in the ecosystem, it's just so easy to stay. This creates a constant stream of buyers who are specifically hunting for used iPhones to get into that ecosystem without paying the new-in-box price.

This steady demand fuels a thriving and predictable refurbished market. Apple's dominance here has created a powerful economic cycle that directly boosts your phone's resale value. In fact, Apple commands an impressive 56.5% of the refurbished phone market in the UK. This market leadership is built on strong residual values, meaning a well-looked-after iPhone can fetch a premium price, making it worth far more than competing phones of the same age. You can get a closer look at these market trends and Apple's position.

This self-reinforcing cycle works in your favour:

  • High trade-in values tempt existing users to upgrade to the latest iPhone.
  • This creates a steady supply of high-quality devices for the second-hand market.
  • Strong demand from buyers keeps resale prices high, reinforcing the phone's initial value.

For anyone in Redhill, Merstham, or the surrounding Surrey area, this sustained value is great news. It means the iPhone in your pocket is more than just a gadget; it’s a tangible asset with real cash potential.

Ultimately, when you buy an iPhone, you're buying into a brand that fiercely protects its product’s long-term worth. This is what ensures that when you're ready to sell, you’ll get a much fairer return on your money.

Ready to see what that return looks like? Find out instantly by filling out our quick sales form.

Simple Steps to Get the Best Price for Your Phone

Figuring out "what's my phone worth?" isn't just about the model and its condition; it's also about how you present it. With a little bit of prep work, you can genuinely boost the cash offer you receive. Think of it as getting your phone ready for its close-up – these simple touches can make all the difference and ensure you get every penny it's worth.

A new light blue iPhone, its box, power adapter, and cleaning cloth are arranged on a white surface.

Putting in this small effort shows any potential buyer that you've looked after the device. It sends a strong signal that if the outside looks good, the inside has probably been treated just as well.

Make a Great First Impression

Let's be honest, looks matter. A phone that looks clean and cared for will always fetch a better price than one that’s covered in grime. Giving your phone a proper clean is the easiest win you can get.

  • Wipe it down: Grab a soft, lint-free microfibre cloth and give the screen and body a good polish. If you’ve got stubborn fingerprints, you can slightly dampen the cloth with a tiny bit of water – but never, ever spray liquid directly onto the phone itself.
  • Clear out the ports: Over time, charging ports and speaker grilles get clogged with lint and dust. Gently (and we mean gently!) use a wooden or plastic toothpick to carefully scoop out any debris. You'd be surprised how often this fixes charging problems, instantly making the phone seem in better nick.

A clean phone isn't just about hygiene; it’s a psychological cue. It tells the buyer you’ve been a careful owner, building their confidence that the device is a solid purchase. That confidence often translates directly into a better offer.

Gather Up the Original Accessories

Remember that feeling of unboxing a brand-new phone? Including the original accessories helps recreate a bit of that magic for the next owner and definitely adds to its value.

Have a hunt around for the original box – it’s a massive plus if you can find it. The same goes for the official charger and cable that came in that box. Having the original, manufacturer-branded accessories is always better than chucking in a cheap third-party replacement.

Take Clear, Honest Photos

When you’re selling online, your photos are your sales pitch. Good pictures build trust, and trust gets you a better price. They need to be bright, in focus, and show the phone exactly as it is.

Find a spot with good natural light, maybe by a window, to avoid harsh shadows. Snap photos from every angle: front (with the screen on), back, top, bottom, and both sides. And if there are any scuffs or scratches, be upfront about them. Take a clear, close-up photo of any imperfections. A bit of honesty now prevents any headaches or re-negotiations later.

These simple steps prove your phone has been well-maintained. If you’re local to Redhill, Merstham, or any of the nearby towns, feel free to pop in and we can give you a valuation on the spot. Or, see what your well-prepped phone is worth right now by filling out our simple online form.

How to Get a Quick, Fair Quote for Your Phone

Right, so you’ve got your phone looking pristine and ready to go. Now for the crucial part: finding out what it’s actually worth. Getting a quote can feel a bit like navigating a maze, with everything from online calculators to in-person shop visits. The trick is to find a service that’s not just quick, but also transparent and trustworthy. You want to walk away confident you’ve got a fair deal.

For anyone local to us in Redhill, Merstham, or the wider Surrey area, popping in to see a local specialist like us is a no-brainer. You get to skip the faff of posting your phone and hoping for the best. Plus, you avoid those vague, automated quotes that mysteriously shrink once your device has been inspected. A face-to-face valuation offers a level of honesty you just can't beat.

Finding the Right Valuation Method for You

There are a few ways you can go about this. You could try selling on an online marketplace, but that means you have to pluck a price out of thin air and hope it’s right. Then there are the automated valuation sites that give you an instant number, but be warned – that initial offer can often drop once they actually see your phone.

The most direct route? Getting a quote from a specialist buyer. It's easily the simplest way to get an accurate figure without all the hassle and back-and-forth. It’s fast, and it gives you a sense of certainty that other methods just can't match.

A quote should be a simple, honest exchange. The price you're first offered ought to be the price you get, as long as you've been straight about your phone's condition. That transparency is what separates a great experience from a really frustrating one.

Use Our Quick and Easy Quote Form

We’ve made our process as straightforward as possible. To see what your phone is worth right now, just fill out our quick sales form. We only need a few key details to give you a precise and fair offer:

  • Make and Model: For instance, "Apple iPhone 13 Pro".
  • Storage Size: Is it 128GB or 256GB?
  • Network: Is your phone unlocked, or is it tied to a provider like Vodafone or O2?
  • Condition: Just a quick, honest description of how it looks and works.

Giving us an accurate picture helps us give you a quote you can bank on. You'd be amazed at how many people have valuable tech just sitting in a drawer at home. In fact, market data reveals that only 31% of European consumers trade in their old phones, which means millions of perfectly good devices are gathering dust each year. It’s a massive missed opportunity to turn that forgotten tech into cash. You can find out more about consumer trade-in habits and see just how much potential value is going to waste.

By using a simple, direct service like ours, you can finally stop wondering, "what's my phone worth?" and get a reliable answer, fast.

Preparing Your Phone for a Secure Sale

So, you’ve landed a great quote for your old phone—fantastic! Before you pack it up and wave it goodbye, there’s one last, absolutely crucial job to do. We need to talk about your data.

Protecting your personal information is non-negotiable. Getting this part right gives you complete peace of mind, ensuring none of your private life ends up in someone else’s hands. It's a simple process, but you can't afford to skip it.

A close-up of a smartphone screen showing 'Factory Reset' with a checkmark, next to a laptop with a cloud security icon.

Just think about what's on your phone right now. Photos, contacts, private messages, banking apps, saved passwords... the list goes on. Leaving even a fragment of that behind is a gamble you really don't want to take.

Let’s walk through the essential security steps to make sure your transition is completely clean and secure.

Your Pre-Sale Security Checklist

Wiping your phone is about more than just hitting 'delete'. Follow these essential steps to protect your personal data before selling your phone.

StepWhat You Need to DoWhy It's So Important
Back Up Your DataUse iCloud or a computer (iTunes/Finder) for iPhones. For Android, use Google One or your manufacturer's cloud service to save photos, contacts, and app data.You don't want to lose years of memories or important information just because you're getting a new handset. This preserves everything you want to keep.
Sign Out of AccountsManually sign out of your Apple ID or Google Account. Don't forget other cloud services like Dropbox or OneDrive.This deactivates security features like 'Find My iPhone' and Google's Factory Reset Protection, which could otherwise lock the new owner out.
Remove Payment MethodsGo into your settings and manually delete all credit/debit cards from Apple Pay or Google Pay. Check for cards saved in browsers, too.This is a critical security measure to prevent any potential unauthorised payments and sever all financial ties to the device.
Perform a Factory ResetGo to Settings and find the option to 'Erase all content and settings' (iOS) or 'Erase all data (factory reset)' (Android).This is the final, irreversible step that wipes the slate clean, returning the phone to its original state and ensuring your data is gone for good.

Once you've run through this checklist, you can be confident that your device is a blank canvas, ready and safe for its next owner.

The Final Wipe: Factory Resetting

After you’ve backed everything up and signed out of your key accounts, it's time for the main event.

On an iPhone, you’ll find this under General > Transfer or Reset iPhone. If you're on Android, it’s usually tucked away in System > Reset options > Erase all data (factory reset).

This process is permanent. Once you hit that button, there's no going back. So please, triple-check that your backup is complete and saved somewhere safe before you start.

With that done, your old phone is officially ready to go.

After you've sorted a great offer with us here in Redhill and prepared your device, the last piece of the puzzle is getting it to us safely. You can either pop into our shop or post it securely. If you choose to post, you might want to learn how to ship a cell phone with USPS to ensure it arrives in one piece.

By following these simple steps, you're doing more than just finding out "what's my phone worth?". You’re making sure the entire process is safe from start to finish. When you’re ready to move forward, we’re here to help at our sales form.

What About Selling Damaged Phones or Old Company Mobiles?

So, your phone has a cracked screen or a battery that dies in ten minutes. Is it worthless? Absolutely not. It’s a common misconception that a broken phone is just rubbish, but that couldn't be further from the truth. Even a device that looks like it's been through the wars can still have cash value – and that's always better than sending it to a landfill.

A stack of three old, damaged smartphones, with the top one having a cracked screen, next to a recycling tag.

The secret is that the value isn't always in the phone as a whole. It’s in the parts. Many internal components are often perfectly fine, even if the screen is shattered or the casing is scuffed.

These little goldmines can be salvaged and reused:

  • The logic board: Think of it as the phone's brain. It's often fully functional and highly valuable.
  • Cameras: High-quality camera modules are always in demand.
  • Buttons and internal housing: Smaller parts like volume controls and power buttons are easily repurposed.

So, before you write off your old phone, it's worth finding out what it's really worth. The answer might surprise you.

A Simple Solution for Local Businesses

Are you a business in the Redhill, Merstham, or surrounding towns upgrading your company phones? Dealing with a drawer full of old mobiles can be a real headache, from data security to simple logistics. We make it easy. We handle bulk trade-ins, giving you a secure, straightforward way to offload your old tech right here from our Redhill base.

We take your data security seriously. Every single device goes through a rigorous, GDPR-compliant data wipe. This guarantees your sensitive company information is completely erased before we even think about the eco-friendly recycling process.

Our service doesn't just clear out clutter; it turns your outdated equipment back into capital for your business, all while making sure you're meeting your environmental and data protection duties.

Whether you've got a single broken handset or a box of old office mobiles, the first step is finding out their value. For a quick, no-nonsense quote on any damaged or business phones, just fill out our online sales form.

Your Questions Answered

Got a few more questions on your mind about figuring out your phone's value? That's completely normal. Here are some quick, straightforward answers to the queries we hear most often from our customers right here in Redhill, Merstham, and all over Surrey.

How Quickly Does a Phone's Value Drop?

It's a fast-moving market. A phone loses most of its value within the first year, and the sharpest drop usually happens the moment a new model is announced by the same brand.

If you want to get the best price, timing is everything. Selling your phone just before the next big launch is a savvy move. It puts you ahead of the curve before everyone else starts upgrading and flooding the market.

This isn't just limited to phones, either. Learning about understanding the worth of smartwatches shows a similar pattern for how personal tech depreciates over time.

The bottom line? Timing really does matter. An older phone in great nick will always have some value, but its peak resale price is typically within the first 12-18 months of its release.

Should I Sell Privately or Use a Trade-in Service?

This one comes down to what you value more: a potentially higher price or a hassle-free experience.

Selling privately on a marketplace could net you a bit more money, but it’s not without its headaches. You’ll be dealing with strangers, sorting out postage, and run the risk of time-wasters, last-minute haggling, or even scams.

Using a trusted trade-in service, like ours in Redhill, gives you a guaranteed price, complete security, and a massive dose of convenience. It’s the simplest way to get paid without any of the stress.

What if I Can't Find the Box or Charger?

Don't worry about it! While having the original box and charger can sometimes add a little extra to the value, it's absolutely not a deal-breaker.

You can still easily sell your phone without them. Our quotes are based on the things that really matter: the phone’s model, its working condition, and its cosmetic state.


Ready to turn that old phone into cash? Here at EXE in Redhill, we keep things simple. Get a fast, fair, and no-obligation quote today by filling out our easy online form.

Get Your Free Quote Now at https://www.exe.co.uk/#form.