That old iPhone you've got stashed away in a drawer? It’s not just gathering dust; it's losing value every single day. Deciding to trade it in is a smart way to get some cash for your next upgrade and do something good for the planet at the same time. It’s a super simple way to turn old tech into a real reward, and we’re here to make the whole process completely painless for you.

Why Trading In Your iPhone Is a Brilliant Move

Black iPhone and a stack of British ten-pound notes on a white table, with a silver iPhone in the background.

With Apple releasing new models like clockwork, the market for second-hand iPhones is always buzzing. Holding onto an older device just means its value is ticking down. By acting now, you can lock in its current worth before it drops any further.

But it’s about more than just clearing out clutter. A trade-in puts money straight back into your pocket, which can make a real dent in the cost of a new phone or simply give you a bit of extra spending money. It’s a practical financial decision that pays off straight away.

Your Old Device Is Still in High Demand

The sheer popularity of the iPhone in the UK is what keeps the trade-in market so lively. For over a decade, iPhones have dominated the UK mobile scene, consistently holding over 40% of the market share and even hitting a peak of nearly 56% in May 2023. This constant upgrade cycle creates a huge appetite for pre-owned devices, meaning your old phone is almost guaranteed to find a new home. If you’re curious, you can explore more about these mobile trends to see just how popular your model still is.

This demand is fantastic news for you. It means services like ours can offer you a competitive price, because we know there’s a healthy secondary market ready and waiting. When you trade in an iPhone, you're playing a part in this sustainable cycle.

The Feel-Good Eco-Friendly Factor

Choosing to trade in your phone is also a powerful move for the environment. Instead of letting your old device end up as e-waste in a landfill, you’re giving it a new lease of life. This reduces the demand for mining new raw materials and slashes the carbon footprint that comes with manufacturing a brand-new phone.

By trading in your iPhone, you're participating in a circular economy. It’s one of the easiest ways to make a positive impact, ensuring valuable electronics are reused rather than discarded.

Local and Convenient for Surrey Residents

If you’re based in Redhill, Merstham, Reigate, or any of the surrounding towns, the process is even easier. Forget the hassle of posting your phone and dealing with complicated online services. Our friendly local service gives you a simple, trustworthy way to get paid.

We offer:

  • Fast and Fair Quotes: Get an honest valuation with absolutely no hidden fees.
  • A Hassle-Free Process: No need to pack up your device and wait weeks for a verdict.
  • Instant Payment: We can often collect your phone and transfer the money on the very same day.

Ready to see what your device is worth? You can get a free, no-obligation quote right now. Just fill out our simple form at https://www.exe.co.uk/#form. It only takes a minute to find out how much cash could be yours.

Getting Your iPhone Ready for a Smooth Trade-In

Getting your iPhone ready for a trade-in isn't just a box-ticking exercise; it's the most important thing you can do to protect your privacy and get the best possible price. Think of it as your pre-flight checklist before handing the device over.

Following these steps makes for a completely smooth process. A properly prepared phone means we can get straight to our evaluation, which gets the cash in your bank account that much faster. It’s all about a quick, secure handover.

First Things First: Back Up Everything

Before you even think about wiping your phone, you absolutely must save your data. Losing years of photos, contacts, and messages is a nightmare, but thankfully, it's one you can easily avoid.

You've got a couple of solid options for backing up your iPhone.

The easiest route for most people is iCloud. It's already built into your phone and quietly backs everything up over Wi-Fi.

  • Head to Settings: Tap your name right at the top.
  • Choose iCloud: Then tap on ‘iCloud Backup’.
  • Hit ‘Back Up Now’: Just make sure you’re on Wi-Fi and give it a moment to complete. This ensures every last photo and contact is safe and sound.

If you prefer a more hands-on approach, you can always back your iPhone up to a computer using iTunes (for older Macs and PCs) or Finder (on newer Macs). This creates a full copy of your device right on your hard drive, giving you that extra bit of peace of mind.

The Crucial Step: Sign Out and Turn Off Find My

This next bit is a deal-breaker for any reputable trade-in service, ourselves included. You must sign out of your Apple ID and disable the ‘Find My’ feature. If an iPhone is still locked to an account, it's essentially a brick to anyone else and has zero trade-in value.

Disabling 'Find My' is the digital equivalent of handing over the keys to a car you're selling. It proves the device is yours to trade and allows us to securely prepare it for its next owner.

It’s simple to do. Just pop into Settings, tap your name at the top, scroll all the way down, and tap ‘Sign Out’. You'll need to pop in your Apple ID password, which also takes care of turning off ‘Find My’ at the same time. It's also a good idea to turn off Stolen Device Protection (in your Face ID & Passcode settings) before you trade in.

The Final Wipe: Perform a Full Factory Reset

With your data safely tucked away and your accounts disconnected, it's time for the final clear-out. A factory reset erases all your content and settings, returning the iPhone to the state it was in when it first came out of the box.

This is the most critical part of ensuring your personal information is gone for good. For a really detailed look at keeping your data safe, this guide to securely disposing of old iPhones is a fantastic resource.

Here’s how to do it:

  1. Go to Settings > General > Transfer or Reset iPhone.
  2. Choose ‘Erase All Content and Settings’.
  3. Confirm you want to proceed, and the iPhone will handle the rest.

Once that process is complete, your iPhone is officially ready for its next chapter.

Ready to see what it's worth? Fill out our quick form here: https://www.exe.co.uk/#form.

How We Figure Out Your iPhone's Trade-in Value

So, you're ready to trade in your old iPhone, but you're wondering, "What's it actually worth?" It’s the big question, and the answer nearly always comes down to the phone's condition. To take the guesswork out of it, we use a simple grading system that makes it crystal clear how we value your device.

There's no confusing tech-speak here. We’ve broken it down into four simple categories that everyone can understand, whether you’re down the road from us in Redhill or anywhere else in the UK. This means the price we quote is the price you get. No last-minute haggling, no surprises.

A Visual Guide to Our iPhone Grading System

To help you get the most accurate quote, it helps to be honest about your iPhone's condition. Have a look at the table below to see exactly where your device fits in. This is the same system our technicians use, so you can assess your phone just like we do.

GradeScreen ConditionBody ConditionFunctionality
NewPristine, untouched.Still in the sealed, original box.Brand new, never activated.
GoodPerfect or with very faint micro-scratches, invisible when the screen is on.Only the lightest signs of use. No dents or deep scratches.Works flawlessly, 100% functional.
FairNoticeable scratches or scuffs, but no cracks.Visible wear and tear, like scuffs on the corners or light dents.Fully functional, but has clearly been used.
BrokenCracked, smashed, has screen burn, dead pixels, or a faulty touch function.Deep scratches, significant dents, or bent housing.One or more key functions are faulty (e.g., buttons, Wi-Fi, battery issues).

Being realistic here is your best bet for a speedy, hassle-free process. Once you have a good idea of your iPhone's grade, you can pop the details into our online sales form to get your instant, no-obligation valuation.

Why Even a Broken iPhone is Worth Something

Lots of people think a phone with a cracked screen or a dodgy battery is headed for the bin. Don't be so quick to write it off! We specialise in finding the hidden value in damaged devices, and believe us, there's nearly always some value there.

Even if the screen is shattered, the components inside—the logic board, cameras, charging port, and speakers—are often in perfect working order. These parts are incredibly valuable.

Think about it: in a recent year, an estimated 8.9 million iPhones were sold across the UK. That’s around 24,000 every single day! This massive demand, which you can read more about by exploring iPhone sales statistics, creates a huge market for genuine spare parts to repair other phones. Your broken iPhone can provide those parts, putting cash back in your pocket.

Our promise is to find the maximum value in your device, whatever its condition. A cracked screen doesn't mean your iPhone is junk—it means it's a source of valuable parts that can help bring another device back to life.

Before you send us your iPhone, there are a few simple steps to take. Running through this quick checklist will protect your data and ensure the whole process is as smooth as possible.

Flowchart titled 'iPhone Ready Checklist' detailing steps for device preparation, including backup, Apple ID sign out, and data wipe.

Ticking off these essentials—backing up, signing out of your Apple ID, and wiping the device—is crucial. It keeps your personal information safe and allows us to test your iPhone without any delays. The faster we can process it, the faster you get paid.

Getting a Quote and Getting Paid

Right, let's get to the good bit – finding out what your old iPhone is worth and turning it into cash. It all starts with our free, no-obligation sales form. Just pop in your iPhone's model and a quick description of its condition, and you'll get a price back instantly.

Once you’ve seen our offer and you're happy to go ahead, the process is designed to be as quick and painless as possible. We know you just want to get it sorted and get paid.

Customer pays cash to a service worker, accepting a quote on a digital tablet.

Choose How You Get Paid: Local Collection or Secure Post

We’ve got two simple ways for you to complete the trade-in, depending on what works best for you. Both are built for speed and security.

If you’re based near us in Redhill, or in the surrounding areas like Merstham, Horley, or Reigate, our local collection is by far the fastest option.

  • Same-Day Collection: More often than not, we can pop over to your home or workplace the very same day you accept our quote.
  • On-the-Spot Check: One of our friendly technicians will give the phone a quick once-over to make sure its condition matches what you told us.
  • Instant Payment: As soon as it’s confirmed, we'll transfer the money straight into your bank account, right there and then. No fuss, no waiting.

For our local Surrey customers, this means the whole thing can be done and dusted, with the money sitting in your account, in just a matter of hours. You can't get much easier than that.

Not local? No problem. Our insured postal service is just as straightforward. We’ll give you all the details you need to pack your iPhone up securely and send it to us. The moment it lands with us, we’ll run our checks and get your payment processed that very same day.

A Quick and Simple ID Check

To make sure everything is above board and to protect everyone involved, we do a quick ID check. This is standard practice in the industry and helps prevent the trade-in of stolen phones, making sure we're paying the rightful owner.

It’s a simple step that adds a layer of security for both of us and ensures there are no hitches when it comes to paying you.

Ready to find out what your old iPhone could be worth? Get started with your free quote over at https://www.exe.co.uk/#form.

Pro Tips to Squeeze More Cash from Your iPhone Trade-In

Want to make sure you get every last bit of cash out of your old iPhone? A few clever moves can genuinely boost your final offer. It's not about finding some secret trick; it’s just about being smart and knowing what we're looking for.

With a little bit of prep, you can easily walk away with more money in your pocket. These small efforts often lead to a much better payout, which is exactly what you want when you’re eyeing up a new phone.

Timing is Everything

Honestly, one of the biggest things that affects your phone's value is when you sell it. Prices for older iPhones always take a nosedive right after Apple's big new model announcement, which usually happens in September.

To get the best possible price, try to trade in your iPhone a few weeks before the new launch. You'll be selling when demand for your model is still strong, and that simple timing can add a surprising amount to your quote.

Dig Out the Box and Cable

It’s not a deal-breaker, but if you can include the original box and charging cable, it can often add a little extra to your valuation. A complete package just feels more premium and suggests the phone has been well looked after.

If you’ve still got them stashed away in a drawer somewhere, now’s the time to find them. It's a tiny detail that can give your offer a welcome nudge in the right direction.

Don't just assume a broken phone is worthless. Many iPhones with cracked screens, dodgy batteries, or other issues still have real value. The parts inside are often in high demand, so always get a quote at https://www.exe.co.uk/#form before you write it off.

We Love a Broken or Damaged iPhone

It’s a common myth that a cracked screen or a battery that dies too quickly makes an iPhone worthless. That couldn’t be further from the truth! The components inside – the logic board, cameras, and sensors – are often perfectly fine and incredibly useful for repairs.

We actually specialise in finding this hidden value. So, whether you're dealing with a smashed screen or a button that refuses to click, make sure you get a quote. You’ll probably be surprised at what your ‘broken’ phone is really worth.

Got a Business Full of iPhones?

Are you a local business in Redhill, Merstham, or anywhere in Surrey looking to upgrade your company phones? We know managing a whole fleet of devices can be a headache, but we make it simple to turn that old tech into fresh capital.

We handle bulk trade-ins securely and efficiently. We can even arrange to collect them from your office and provide one straightforward payment for the whole lot, helping you manage your business assets without the fuss.

Taking these small steps can make a big difference to your final payout. Ready to see what your iPhone is worth with these tips in mind? Fill out our quick sales form and get your free, instant quote today.

Got Questions About Trading In Your iPhone? We’ve Got Answers.

It’s only natural to have a few questions before you trade in your old iPhone. We get asked all sorts of things, so we’ve put together the answers to some of the most common queries we hear. Our aim is to make everything crystal clear, so you know exactly what to expect.

What Happens to My Personal Data?

This is a big one, and rightly so. Your privacy is our top priority. While we always ask you to wipe your iPhone with a factory reset before sending it, we take things a step further for your peace of mind.

Every single phone that comes through our doors undergoes a professional, GDPR-compliant data wipe. This isn't just a simple reset; it’s a secure process that completely destroys any leftover bits of data, guaranteeing your personal information is gone for good.

How Quickly Will I Get Paid?

We know you don’t want to be kept waiting, so we’ve made our payment process as fast as possible. If you’re local to us in Redhill or the nearby areas, we pay you on the spot. One of our technicians will check your iPhone and send the bank transfer right there and then.

For everyone else using our free postal service, we make the payment the very same day we receive and test your phone. You should see the money pop into your bank account almost instantly.

Can I Trade In a Phone That's Locked to a Network?

Yes, of course! We happily accept iPhones locked to any of the major UK networks like EE, Vodafone, O2, and Three.

It's true that unlocked phones can sometimes fetch a slightly higher price, but we always offer a great quote for locked devices. Just be sure to tell us which network it's on when you fill out the sales form so we can give you the most accurate valuation from the get-go.

We believe in being completely upfront. If we find your iPhone's condition isn't quite what was described, we'll give you a new, fair offer. There's never any pressure to accept, and if you're not happy, we'll send your phone back to you, no questions asked.

What Happens if My iPhone's Condition is Different Than I Thought?

It's easy to misjudge the condition of your own phone – we see it all the time. If our technicians find that its condition doesn't quite match your description, we won't just leave you in the dark. We’ll get in touch straight away with a revised, fair offer based on our assessment.

You are under zero obligation to accept the new price. If it's not right for you, just let us know, and we'll post your iPhone back to you completely free of charge. Your satisfaction is what matters most.


Ready to turn that old iPhone into cash with a friendly team you can trust? At our Redhill shop, we make the process simple, secure, and rewarding. Get your free, no-obligation quote in minutes by visiting us at https://www.exe.co.uk/#form.