Thinking of selling your Xbox? It's a fantastic way to pocket some extra cash, and honestly, it’s much easier than most people think. A little prep work and choosing the right place to sell can help you turn that unused tech into money quickly and without any drama. If you want the most hassle-free route, a trusted buyback service gives you a guaranteed price without the faff of creating private listings.
Is Now a Good Time to Sell Your Xbox?

If you've got an old Xbox gathering dust, you're probably wondering if it's still worth anything. The short answer is yes! There’s still a surprisingly healthy demand for pre-owned consoles here in the UK, so it’s a brilliant time to sell before its value inevitably drops.
Even with the latest and greatest consoles on the shelves, plenty of gamers are on the hunt for a bargain, which keeps the second-hand market buzzing. Models like the Xbox Series X/S and the various Xbox One versions are still really popular. Cashing in now means you’ll get a much better price before newer models eventually push its value down for good.
Understanding the Current Market
The gaming world never stands still, and a few recent shifts make selling your old console a smart move right now. It's no secret that new Xbox console sales have had a tough time in the UK lately. One report even pointed to a staggering 39% year-on-year decline, marking one of the brand's most challenging periods in this market.
What does that mean for you? Well, it suggests more people could be turning to the pre-owned market to get their gaming fix at a better price. That’s great news for sellers! By selling now, you can catch this wave of demand before prices start to soften.
Selling your Xbox isn't just about decluttering; it's about timing. The pre-owned market is strong, but technology values inevitably decrease over time. Acting now ensures you get the best possible return on your original investment.
Why a Local Service Makes Sense
For anyone selling an Xbox in Redhill, Merstham, or the nearby towns, using a local service like ours at EXE is a game-changer. You get to skip all the usual headaches that come with online marketplaces—no postage costs, no flaky buyers, and no waiting around for someone to show up.
We offer fair, competitive prices and have made the whole process incredibly straightforward. Here’s why it’s so easy:
- No Listing Fees: Unlike online platforms, you don't pay a penny to sell to us.
- Guaranteed Price: The quote we give you is the price you get paid, as long as the condition is as described.
- Instant Payment: Forget waiting for cheques or bank transfers to clear. We pay you on the spot.
- Total Convenience: Simply drop it off at our Redhill shop or ask us about our local collection service.
Keeping an eye on the wider market for essential gadgets for gaming can also help you feel confident you're making the right move.
Ready to see what your console is worth? You can get a free, no-obligation quote from us.
Getting Your Xbox Ready to Sell

Before you can turn your old console into cash, a little prep work goes a seriously long way. Putting in a bit of effort now not only keeps your personal data safe but also makes your Xbox far more appealing to buyers, helping you pocket the best price possible.
A well-prepped console just shows it’s been looked after, which is a massive plus whether you're selling to us or finding a buyer yourself. From a quick clean-up to that all-important data wipe, here’s everything you need to do.
Give It a Good Clean
Let’s be honest, first impressions matter. A console caked in dust and fingerprints doesn't exactly scream "cherished possession," so a quick clean should be your first job. You don’t need any fancy kit for this, just a bit of care.
Start with the console itself. Grab a dry microfibre cloth and give the whole exterior a good wipe-down, paying extra attention to the vents where dust bunnies love to party. If you find any stubborn sticky spots, just slightly dampen a corner of the cloth with water—but whatever you do, never spray liquid directly onto the Xbox.
And don't forget the accessories!
- Controllers: Wipe them down thoroughly. A simple cotton bud is your best friend for getting into the nooks and crannies around the buttons and thumbsticks.
- Cables: The power brick and HDMI cable can get dusty too, so give them a quick wipe.
- Disc Drive: If your Xbox has one, a gentle wipe across the slot will clear any surface dust.
A clean, tidy bundle just looks more valuable. It’s a tiny bit of effort that can genuinely make a difference to what someone's willing to pay.
Gather All the Essentials
When someone buys a second-hand console, they want to be able to plug it in and play straight away. That means you need to include all the bits and pieces that came with it in the first place. Rounding everything up now saves you a headache later and makes the whole sale much smoother.
Make sure you’ve got:
- The Xbox console
- At least one official, working controller
- The correct power cable and power brick
- An HDMI cable to hook it up to a TV
Having the original box is a great bonus, but it's not a deal-breaker, especially when selling to a service like ours. The main thing is giving the new owner everything they need to get started.
Back Up and Wipe Your Data
Right, this is the most critical step of them all. Your Xbox is full of personal data – account logins, payment details, saved games, the lot. Wiping it clean isn't just a good idea, it's non-negotiable.
Before you hit delete on everything, think about backing up your game saves. If you're an Xbox Live Gold or Game Pass Ultimate subscriber, your saves are probably already safe in the cloud. For extra peace of mind, you can also back them up to an external USB drive.
Your privacy is paramount. A full factory reset is the only way to be 100% sure that all your personal information has been scrubbed from the console. This protects your accounts and gives the new owner a clean, fresh-out-the-box experience.
Ready? It's time for the factory reset. On your Xbox, navigate to Settings > System > Console Info > Reset Console. You’ll see a couple of options, but the one you need is 'Reset and remove everything'. This will completely wipe the console, deleting every account, game, and bit of saved data, returning it to how it was the day it was made.
Once that's done, your Xbox is clean, complete, and secure. It’s now perfectly prepped for its next owner, ensuring a hassle-free sale for everyone. If you’re curious about what it’s worth, you can get a free, no-obligation quote from us in just a few clicks.
Grading Your Xbox's Condition Like a Pro
Figuring out your Xbox's exact condition is the key to getting a fast, accurate price. When you know precisely what you have, the whole selling process becomes a breeze, and you can be confident that the quote you get is the cash you’ll receive.
Here at EXE, we don't mess about with confusing jargon. We use simple, clear grading categories so you know exactly where your console fits. Let's break down what to look for.
An honest assessment means no nasty surprises down the line, whether you're popping into our Redhill shop or using our local collection service that covers nearby towns like Merstham. Being upfront about a few scuffs or a slightly worn controller helps us give you our best price, right from the get-go.
What Does 'New' Really Mean?
This one’s pretty straightforward, but it's also the rarest of the bunch. A 'New' Xbox is just that—completely untouched and still sealed in its original box.
- Factory Seals Intact: The box has never been cracked open. All the original manufacturer's seals are still in place.
- Pristine Packaging: The box itself looks like it just came off the shelf, with no dents, tears, or scuffs.
If you got it as an unwanted gift and it’s been hiding in a cupboard ever since, this is probably you. It’s perfect for someone who wants that brand-new, out-of-the-box experience without paying the full retail price.
Getting to Grips with 'Good' and 'Fair'
This is where most second-hand consoles will land. Honestly, the main difference between 'Good' and 'Fair' boils down to the amount of cosmetic wear and tear. The most important thing for both is that the console must work perfectly.
A console in 'Good' condition:
- Is fully functional with zero issues. Simple as that.
- Shows only the lightest signs of use. Think faint surface scratches on the glossy bits that you can only really see when the light hits them just right.
- The controller is clean, all the buttons feel solid, and the thumbsticks show hardly any wear.
A console in 'Fair' condition:
- Is also 100% functional.
- Has more obvious cosmetic marks. This could be visible scuffs or scratches on the console's casing.
- The controller might have some visible wear, like shiny patches on the plastic or the texture on the thumbsticks wearing a bit thin, but it still works flawlessly.
Think of it like a used car. A 'Good' console is like a car with a few thousand miles on the clock—it's been used, but clearly well looked after. A 'Fair' one has a few more miles and maybe a small scuff on the bumper, but it's still a reliable runner that gets you from A to B without a single problem.
Don't Sweat the Small Stuff (But Do Check It!)
Beyond the main console body, take a minute to check the smaller details. Buyers, including us, will definitely look at these things to finalise an offer.
- Ports and Connections: Have a quick look at the HDMI, USB, and power ports. Do they look damaged? A quick test is to plug in the cables and make sure they all feel snug and secure.
- Disc Drive: If your Xbox has a disc drive, pop in a game or a Blu-ray. Does it load up smoothly and without making any strange grinding noises?
- Controller Health: Looks aren't everything. Does the controller suffer from any 'stick drift'? Do all the buttons press and pop back up as they should?
The UK has always been a massive market for Xbox, but things have been cooling off recently. You can read more about these market changes and their impact. This means your Xbox Series X or S has likely dropped in value, but services like ours make selling it a piece of cake. We take them in any condition, from ones with dodgy controllers to consoles that won't even power on, and give strong, fair offers based on that clear grading.
By taking a few minutes to grade your console properly, you’re setting yourself up for a quick and rewarding sale. Once you've got a handle on its condition, you're ready to move on. Why not get a transparent, no-obligation quote from us now and see what it's worth?
Finding the Best Place to Sell Your Xbox
Right, your Xbox is prepped and ready for its next adventure. Now for the big question: where do you actually sell it? Choosing the right place is the difference between getting a great price with zero fuss and ending up in a drawn-out, frustrating saga.
Let’s be honest, you’ve got a few paths you can take. You could try selling it yourself, traipse down to the high street for a trade-in, or use a specialist online buyback service. Each has its ups and downs, but one route usually comes out on top for blending a good price with the least amount of hassle.
No matter where you go, the condition of your console is going to be a key factor in the price you're offered. This quick decision tree shows you how we grade consoles to give you a clear idea of where yours might fit.

As you can see, a fully working console will either be ‘Good’ or ‘Fair’ depending on the cosmetic wear and tear. Only a truly brand-new, factory-sealed Xbox gets the ‘New’ classification.
Selling Privately on Marketplaces
Platforms like Facebook Marketplace, Gumtree, or eBay are often the first port of call for many. The biggest draw here is the potential for a slightly higher price, since you’re cutting out the middleman and dealing directly with the buyer.
But this route isn't for everyone. It comes with a fair bit of work and a few risks you need to be prepared for.
- Time and Effort: You'll have to take decent photos, write a compelling description, and then brace yourself for a flood of messages. Be ready for endless questions, cheeky low-ball offers, and people who ghost you after saying they’re interested.
- Safety Concerns: Meeting strangers to hand over a high-value item can feel a bit dodgy. You have to be smart about where you meet and how you handle payment to avoid scams or time-wasters.
- Haggling and Hassle: Private buyers will almost always try to knock you down on price, both online and when they turn up in person. If you’re not a natural negotiator, it can be a really awkward experience.
For some, the extra few quid is worth the effort. But for most, the time sink and stress involved make it a less appealing option.
The High-Street Trade-In Option
Another classic choice is heading to a high-street chain like CEX. The appeal here is pure, simple convenience. You can walk in with your console and walk out with cash or store credit the very same day. No listings, no back-and-forth with buyers.
The catch? The price. These shops have massive overheads to cover—rent, staff, you name it—and they need to make a tidy profit when they resell your Xbox. This means their offers are often significantly lower than what you could get elsewhere. You're basically trading cash for convenience.
While it’s quick, high-street trade-ins often give you the lowest cash value for your console. You might get a slightly better deal if you take store credit, but if you're after actual money in your bank account, it's rarely the best choice.
The Smart Choice: A Specialist Buyback Service
This is where a service like EXE comes in, offering the perfect middle ground between a great price and total convenience. We’ve designed our entire process to remove all the frustrating parts of selling your Xbox, giving you a fast, secure, and profitable experience.
We consistently offer prices that beat the big high-street names because our business model is leaner and more efficient. We don’t have massive retail stores to run, so we can pass those savings straight on to you with better offers.
Here’s a quick comparison of the options:
Comparing EXE with Other Selling Options
See how EXE's hassle-free service compares to high-street trade-ins and private marketplace sales for your Xbox.
Ultimately, choosing a dedicated buyback service means you avoid the lowball offers of the high street and the time-wasting hassle of private sales.
We make it incredibly simple for you:
- Secure Postal Option: Not local? No problem. You can post your console to us securely. We process your payment on the very same day we receive and test it.
- Home Collection Service: We’ll come directly to your home or office. Our team tests your Xbox right there and then, transferring the money into your bank account instantly. It genuinely doesn’t get any easier than that.
- Drop-Off in Redhill: If you’re local, you can pop into our shop in Redhill for an on-the-spot evaluation and immediate payment. It’s perfect for anyone in the area, from Reigate to Merstham.
Selling your Xbox shouldn't be a chore. With us, you get a top price without any of the drama. See just how easy it is by getting a free, no-obligation quote right now.
So, Your Xbox Is Broken? Don't Bin It, Cash It In!

It’s a heart-sinking moment for any gamer. Your trusty Xbox has given up the ghost. Maybe you’ve been hit with the dreaded "Green Screen of Death," the disc drive is making a horrible grinding noise, or it’s just completely dead and won't power on. It's tempting to shove it in a cupboard or even worse, take it to the tip.
But hold on a second. Just because it's stopped working for you doesn't mean it's worthless. Selling a faulty Xbox is a real option, and it's a fantastic way to get some money back for something you thought was a write-off. Here at EXE, we specialise in buying broken tech, because we know there’s still life and value in those components.
What Exactly Counts as a 'Broken' Xbox?
"Broken" can mean a lot of things, from a minor annoyance to a total system meltdown. Your console probably fits into this category if you're dealing with any of these classic issues:
- Power Problems: It's completely unresponsive, or it powers on for a tantalising second before shutting itself down again.
- Disc Drive Drama: You're getting strange noises, it refuses to take a disc, or it just won’t read any game or Blu-ray you try.
- Connectivity Chaos: The Wi-Fi is unreliable, or key ports like the HDMI or USBs are physically mangled and no longer connect properly.
- Overheating Nightmares: The fan sounds like it’s preparing for takeoff, or the console shuts down with an overheating warning, even when it has plenty of space around it.
- Serious Cosmetic Damage: We're talking more than a few scuffs – think deep scratches, a cracked casing from a fall, or other major physical battle scars.
Even with these problems, many of the internal parts – the processor, memory, even the hard drive – are often perfectly fine and can be salvaged for repairs.
Why It's a Smart Move to Sell Your Faulty Console
Let's be honest, a broken console just gathers dust. It’s clutter. And the longer you leave it, the less its parts are worth. Selling it to a specialist like us is a win-win, both for your wallet and the planet.
Instead of letting it become more electronic waste, you’re putting valuable materials back into circulation. We can often refurbish the console or, if it’s truly beyond repair, we'll recycle its components responsibly. For anyone in Redhill or nearby areas like Merstham, it’s a super simple way to be a bit greener and make some cash in the process.
A faulty Xbox isn't junk; it's a stash of valuable components. Selling it to a specialist means those parts get a second life, you get paid, and we all reduce e-waste.
How to Get the Best Price for Your Broken Xbox
The golden rule for getting a fair, fast quote is honesty and detail. When you're telling us about your console, don't just tick the 'Broken' box and leave it at that. The more info you can give us, the better the offer we can make from the get-go.
For instance, instead of a vague "it doesn't work," try being more specific:
- "My Xbox One S turns on fine, but the disc drive won't read any games I put in."
- "The Xbox Series X lights up for about three seconds and then just switches off."
- "Dropped it and the corner of the case is cracked, but it still seems to play games okay."
This kind of detail lets us figure out its potential value right away, which makes the whole process smoother and quicker for you. Selling an Xbox, even a broken one, shouldn't be a hassle. We do the heavy lifting so you can get paid without any fuss.
Ready to see what your broken console is worth? You can get a free, no-obligation quote by filling out our simple form.
How to Complete the Sale and Get Paid Safely
You've done all the prep work, and now comes the best bit: turning your old Xbox into cash. How you handle this final step is massively important for a smooth, secure sale, whether you're going it alone or using a specialist service like ours.
If You're Selling Privately
This is where you need your wits about you. Organising a safe handover and getting paid without any drama takes a bit of common sense and planning.
Always agree on the final price before you meet up, and be prepared to stick to it. Haggling on the doorstep is just awkward for everyone. When you do meet, pick a busy public place with CCTV – think of a well-lit coffee shop or even the entrance to a big supermarket. It’s far safer than having a stranger come to your house.
For payment, cash in hand is usually the simplest and safest option for a face-to-face sale. It completely sidesteps the risk of a dodgy bank transfer or a payment being reversed later. If you're selling online and posting the item, the buyer's card won't be present, which opens up a whole different set of risks. It's well worth reading a guide to preventing card-not-present fraud to understand what you're up against.
The Secure and Simple EXE Way
Of course, if you choose a professional service like EXE, you can skip all that stress. We’ve built our entire process to be transparent, secure, and quick, giving you complete peace of mind.
As a professional business, your security is our priority. We carry out a quick and simple ID verification when you sell to us. It’s a standard step that protects everyone involved and ensures the entire transaction is above board, adding a layer of trust you simply don't get when dealing with a random person from a marketplace.
We Take Your Data Privacy Seriously
I know you’ve already done a factory reset, but we don’t take any chances with your personal information. Every single console that comes through our doors gets a final, professional-grade data wipe.
This GDPR-compliant process ensures that any tiny fragments of data left behind are completely obliterated. It's a guarantee of privacy that's almost impossible to achieve on your own.
Selling your Xbox to EXE means your payment is guaranteed and your data is professionally wiped. We use instant bank transfers, cutting out all the risks and waiting games of private sales. You get paid fast, and with total confidence.
Instant Payment Straight Into Your Bank
Let's be honest, this is the part you care about most – getting your money. We don’t believe in making you wait.
- Home Collection: If you're local to us in areas like Redhill or Merstham, our team can collect from your home. We'll give the Xbox a quick check on your doorstep and then make an immediate bank transfer. The money often lands in your account before our van has even pulled away.
- In-Store Drop-Off: Just pop into our Redhill shop with your console. We’ll test it while you wait and pay you instantly, right into your bank account.
- Postal Service: Sent your console in the post? We process your payment on the very same day we receive and test it. No delays.
You won’t have to deal with cheques that need cashing or get stuck with store credit you don't want. Just fast, secure cash paid directly where you want it. It really is the easiest and safest way to finish the sale.
Ready for a hassle-free payment? Get your free quote and start the process by filling out our simple form right here.
A Few Final Questions You Might Have
Even with the best guide, a few questions can pop up. Let's tackle some of the most common ones we hear, so you can sell your Xbox with total confidence.
What If I Don’t Have the Original Box?
No problem at all! While having the original box is a nice touch, it's definitely not a deal-breaker. We buy consoles without any of the original packaging all the time.
What really matters is having the console, an official controller that works properly, and the right power and video cables. That complete set gets you the best price. So, don't sweat it if the box went into the recycling bin years ago – just make sure you pack everything securely if you're sending it to us.
How Fast Do I Get My Money?
We pride ourselves on getting you paid quickly because, let's be honest, nobody likes waiting for their cash. Our process is one of the fastest out there.
- Home Collection: If you're in or around Redhill or Merstham, we can test your Xbox on your doorstep and transfer the money right then and there.
- Drop-Off In-Store: Pop into our Redhill shop, and we’ll pay you as soon as we've given the console a quick once-over.
- Posting It In: For mail-ins, we process your payment the very same day we receive and test your Xbox.
It’s all about making it as quick and secure as possible for you.
Which Xbox Models Are You Buying?
We're interested in a wide range of models, especially from the more recent generations. We're always looking to buy the Xbox Series X, Series S, Xbox One, Xbox One S, and the powerful Xbox One X.
We do sometimes buy older consoles like the Xbox 360, but it really depends on the specific version and its condition. The easiest way to see what your console is worth is to fill out our quick form. You'll get a free, zero-obligation quote in just a few moments.
Ready to turn that old console into cash? At EXE, we've made selling your Xbox simple, safe, and worthwhile. Get your free instant quote now by visiting our sales form at https://www.exe.co.uk/#form.

