Got that old phone with a cracked screen stashed away in a drawer? It's not just clutter – it’s cash waiting to be claimed. So many of us think a damaged phone is worthless, but we're here to show you just how much value it might still have.
The first step couldn't be simpler: get a free, no-obligation quote by filling out our easy sales form.
Why Bother Selling a Broken Phone?
It’s easy to just toss a broken phone aside and forget about it, but you could be leaving a surprising amount of money on the table. Think of it this way: even with a shattered screen or a battery that can’t hold its charge, many of the internal components are still perfectly good and in demand.
Let's bust that myth right now: broken doesn't mean worthless. Selling that old phone is a smart move for a few solid reasons:
- You get paid. Your phone is an asset, even when it's seen better days. We buy devices with all sorts of issues, turning what looks like a paperweight into actual cash in your pocket.
- It’s good for the planet. Every phone we buy for parts or refurbishment is one less piece of e-waste heading for a landfill. It’s a small action that makes a real difference.
- It’s completely hassle-free. We've made the whole process quick and easy. If you’re local to us in Redhill, or in nearby towns like Merstham or Reigate, you can even just drop it off.
You Could Be Sitting on a Small Fortune
Seriously, it turns out that countless households are sitting on a hidden treasure trove of old tech. A shocking report from Virgin Media O2 revealed that the average UK household has over £218 worth of unwanted mobile phones just lying around.
Despite this, only 11% of Brits have actually traded in a device in the last five years. By holding onto these old gadgets, millions of us are basically letting good money gather dust. You can read the full report on unused smartphones to see the full picture.
That phone you've written off could be the easiest money you make all week. Don't let it become another statistic—find out its true value instead.
Ready to see what your broken phone is worth? It only takes a minute to get started. Just head over to our sales form, tell us a bit about your device, and we’ll give you a fast, fair quote.
How to Prep Your Phone for a Safe and Secure Sale
Before you hand over your old phone, the single most important thing you need to do is protect your personal data. Taking a few simple steps ensures your private information stays exactly that—private. It’s a straightforward process, but getting it right gives you total peace of mind.
First things first, let’s save your memories. Your phone is probably crammed with photos, contacts, and files you definitely don't want to lose. Backing everything up is essential, and thankfully, it's easier than ever.
- For iPhone Users: The simplest way is using iCloud. Just hop on a Wi-Fi network, head to Settings > [Your Name] > iCloud > iCloud Backup, and tap 'Back Up Now'. Job done.
- For Android Users: Google is your best friend here. Open your Settings app, find 'Backup' (you can usually just search for it), and follow the prompts to save everything securely to your Google Account.
Of course, the old-school method of plugging your phone into a computer and dragging the files across still works perfectly well, too.
The All-Important Factory Reset
Once you’re absolutely certain everything is backed up and safe, it’s time to wipe the phone clean. A factory reset will erase all your personal data, settings, and apps, taking the device back to how it was when it came out of the box. This isn't just a friendly suggestion; it's a critical step to protect your identity.
A factory reset is your digital safety net. It guarantees that no one can access your accounts, messages, or photos, making the device completely safe to sell.
Forgetting this step can open you up to some serious privacy risks, so always double-check that the reset has finished before you move on.
Don't Forget to Sign Out (Seriously, Don't)
Right, listen up, because this is a step so many people miss, and it can stop the sale dead in its tracks. Before you hit that factory reset button, you must sign out of your main accounts. This is what removes the anti-theft protection that locks the phone to you.
- On an iPhone: You need to sign out of your Apple ID and switch off 'Find My'. Go to Settings > [Your Name], scroll all the way down and tap 'Sign Out'.
- On an Android: It’s your Google Account you need to remove. Head to Settings > Accounts, select your Google account, and tap 'Remove account'.
If you skip this, the phone remains activation-locked, which makes it a useless brick to us or anyone else. Honestly, this is one of the most common reasons we see for payment delays. To avoid any hassle and get your cash quicker, make sure this is right at the top of your checklist.
We’ve designed our process to be as painless as possible, as this little graphic shows.
It really is just three simple stages: get your quote, drop off the phone, and get paid. Once your device is prepped and ready to go, you can kick things off by getting a free, no-obligation quote from our online sales form right now.
Get Your Instant Quote and Sell Your Way
So, you're ready to find out what that broken phone is actually worth? Let's get you a fast, fair, and totally no-obligation quote. There's no guesswork here – in just a couple of minutes, you'll see how much cash you could get when you sell my broken phones.
It all starts with our simple online sales form. Just pick your phone's make and model, then give us an honest rundown of its condition. Being upfront about any damage is key, as it helps us give you the most accurate quote possible from the get-go.
What Does 'Broken' Actually Mean?
To make sure we're all on the same page, our form clearly defines the most common types of damage. This way, you can describe your device accurately and avoid any surprises later.
Here’s a quick breakdown of what we typically see:
- Cracked Screen: The glass is smashed or has visible cracks, but the display underneath might still light up and function.
- Faulty Battery: The phone dies way too quickly, won't hold a charge, or has given up the ghost completely.
- Water Damage: The device has had a run-in with liquid, which can cause all sorts of gremlins in the internal parts.
- Software Issues: Your phone is stuck on the startup logo or just keeps restarting in an endless loop.
Don't worry if your phone has more than one of these problems – it still has value! Just select all the descriptions that apply on the form.
Choose How You Want to Sell
Once you have your instant quote, you're in the driver's seat. We've got a couple of flexible options designed to suit you, whether you’re just around the corner or on the other side of the country.
Your convenience is our priority. That’s why we’ve created a process that lets you choose what works best for your schedule, with a focus on getting you paid quickly and securely.
If you’re local to us in Redhill, or in nearby towns like Merstham, Reigate, or Horley, the fastest way to get paid is to pop into our shop. We'll do a quick on-site check to confirm the details you gave us, and we can often sort your payment right there and then.
For anyone a bit further afield, our secure postal service is the perfect answer. Just package your device up safely and send it our way. As soon as it lands with us, our technicians will give it a once-over, confirm the quote, and get your payment processed immediately. It’s a completely hassle-free way to turn that broken tech into cash.
Ready to see what you could get? Fill out the sales form now for your free quote.
What's Really Inside Your Damaged Phone?
Ever drop your phone and think, "Well, that's just a useless brick now"? It's a common thought, but you'd be surprised. That dead device sitting in your drawer is actually a small treasure trove of valuable parts and materials.
When you sell your broken phone, you're not just getting rid of clutter. You’re tapping into a huge recycling and refurbishment market. Tucked away inside that handset are tiny amounts of precious metals like gold, silver, copper, and palladium. While it's not a lot in one phone, these materials are incredibly valuable when recovered on a massive scale.
It's Not Just About the Metal
Beyond the raw materials, many of the internal components are still perfectly good and in high demand for repairs. Even if your screen is a spiderweb of cracks, other parts can often be salvaged and given a new lease on life.
Here's what we often recover:
- Logic Boards: The phone's 'brain' can frequently be repaired and reused.
- Cameras: Smartphone camera modules are sophisticated bits of tech and are always needed.
- Speakers and Microphones: These smaller parts are easily transplanted into other devices.
- Charging Ports: This is one of the most common failure points, so spare parts are essential.
This is precisely why we can offer you a fair price for a phone with a smashed screen or a battery that won’t hold a charge. We look at the whole device, not just the obvious damage.
You're Helping to Fuel a Circular Economy
Your decision to sell has a much bigger impact than you might think. Millions of phones end up in landfills every year, leaking nasty chemicals into the ground. Selling your broken device is one of the simplest and most effective ways to fight the growing e-waste problem.
By choosing to sell, you’re not just making some extra cash. You are actively participating in a circular economy that conserves precious resources and reduces environmental pollution.
Think about it: instead of mining new materials from the earth—an expensive and environmentally destructive process—recyclers can pull them straight from old gadgets. The numbers are staggering. Recycling just one million UK mobile phones can recover 16,000kg of copper, 350kg of silver, and 34kg of gold. This is just a tiny fraction of the £1.5 billion in precious metals sitting inside the 25 million phones we throw away each year. You can dig deeper into these UK e-waste statistics to see the full picture.
When you sell your phone to us here in Redhill, you're doing your bit for the UK’s wider sustainability goals. It’s a win for your wallet, a win for the repair industry, and a huge win for the planet. Ready to get paid for doing the right thing? See what your phone is worth on our easy sales form.
Don't Leave Money on the Table: Common Mistakes That Can Lower Your Payout
When you're ready to sell a broken phone, you obviously want to get the best price for it. It’s frustrating when the final offer is lower than you expected, but a few common slip-ups are often the culprit. The good news is they’re incredibly easy to avoid.
Being a Bit Too Generous with Your Description
We get it. You want top quid for your old device. But the single biggest mistake we see is when people aren't completely upfront about the phone's condition.
Describing a phone with a temperamental, flickering screen as having only 'minor cosmetic damage' won't slip past our technicians. It just means we’ll have to re-evaluate it and send you a lower, revised quote, which is a letdown for everyone. Be brutally honest from the start, and the price you see on our sales form is the price you'll get paid. Simple as that.
Forgetting About the Little Extras
It might not seem like a big deal, but including the original accessories can often give your offer a welcome little boost. If you can dig out the original box, charger, and cable, make sure to pop them in with the phone.
Think of it like selling a car – one with a full-service history and both sets of keys always feels like a better deal. It’s the same with phones. It shows the device has been looked after and makes the whole package more appealing for refurbishment, especially for newer models.
Letting It Gather Dust
Timing is everything in the tech world. The value of electronic components depreciates faster than you’d think. Naturally, a damaged iPhone 14 will fetch a higher price than a damaged iPhone 11 because its parts are newer, more powerful, and in greater demand.
Selling sooner rather than later is almost always your best bet. Every day a broken phone sits in your 'random stuff' drawer is a day its potential value ticks down as newer models hit the market.
This doesn't mean your old phone is worthless—far from it! But if you’ve just upgraded, don't wait a year to cash in on the old one. Get it valued while its parts are still highly sought after.
Picking the Wrong Place to Sell
Tempted to stick it on a public marketplace? You might want to think again. While you could get lucky, that route is often paved with frustration. Get ready for an inbox full of silly questions, lowball offers from time-wasters, and buyers who never show up. Even worse, these platforms can be magnets for scammers.
Selling to a specialist recycling company like us is a much safer and more straightforward bet. Here’s why:
- Real Expertise: We know exactly what your broken phone is worth because we deal with components day in, day out. No guesswork involved.
- Total Security: Our process is professional and secure from start to finish, including a GDPR-compliant data wipe to protect your privacy.
- Speed and Convenience: There’s no haggling and no waiting around. If you're local to Redhill or Merstham, you can even drop by for an on-the-spot payment.
By sidestepping these common pitfalls, you put yourself in the best possible position to get the maximum cash for your device. Ready for a fair, transparent price without any of the usual hassle? Head over to our sales form and get your instant quote today.
Why Your Sale Helps Tackle UK E-Waste
Getting a bit of cash for your broken phone is a nice bonus, but the real win goes far beyond your wallet. You're not just clearing out a junk drawer; you're actively helping to solve the UK's massive electronic waste (e-waste) problem. It’s a simple choice that turns a personal nuisance into a genuinely positive action.
Each year, millions of old phones are simply thrown away. They end up in landfills, where toxic materials can seep into the soil and water. It's a sobering thought, but the UK is actually one of the world's worst offenders for e-waste per person, creating a huge environmental headache that we can’t afford to ignore. When you choose to sell my broken phones, you’re stepping in to break that destructive cycle.
Your Direct Impact on Sustainability
By selling your old device, you’re giving it a second life in the circular economy. Instead of becoming rubbish, it’s treated as a resource. The valuable metals and components inside get recovered and reused, which means fewer destructive mining operations are needed to make new gadgets. It’s a small act with a surprisingly big ripple effect.
And this isn't a small problem. The UK produces a staggering amount of e-waste, yet recyclers only manage to process less than half of it. The rest just piles up, causing long-term damage. You can discover more insights about UK recycling rates to see why every single phone really does count.
Selling your phone is one of the easiest and most effective ways to be more sustainable. It transforms your old tech from potential landfill waste into valuable resources for the future.
More Than Just Phones
Your decision to sell your phone responsibly also promotes a much healthier mindset about how we use and dispose of our stuff. It’s a move away from the 'throwaway' culture and towards one where we appreciate the value in things, even when they’re no longer perfect.
This way of thinking can extend beyond just phones. When you start considering how to properly dispose of one thing, it often leads to better choices elsewhere. For example, looking into finding a great junk removal company for other household clutter is another fantastic step towards better waste management. Every responsible choice, whether you're in Redhill or Merstham, makes a difference.
Ready to do your bit and get paid for it? The first step is to get a free, no-obligation quote on our easy-to-use sales form today.
Got a Question? We’ve Probably Heard It!
You're not the first person wondering about the best way to sell my broken phones, and you certainly won't be the last. We get asked all sorts of questions, so we've pulled together the most common ones to give you the answers you need, straight up.
Do I Need to Dig Out the Charger and Box?
It's a great bonus if you have them, but it’s definitely not a deal-breaker. Including the original charger, cable, and box can sometimes nudge the value of your phone up a bit, especially for newer models. It just signals that the device has been well looked after.
But don't worry if you can't find them. You can still sell your phone without any accessories. Just make sure you mention what you’re sending when you fill out our sales form so we can give you the most accurate quote possible.
What Happens If My Phone Is in Worse Nick Than I Thought?
Look, it happens. Sometimes there’s an issue you just didn't notice. The best approach is always to be as honest as you can from the start.
If our technicians find a fault that wasn't mentioned, we’ll simply get in touch with a revised quote that reflects the phone's actual condition. We’ll explain exactly what we found so everything is crystal clear.
You are never locked into accepting a new offer. If you're not happy with the revised price for any reason, we’ll send your device straight back to you, no fuss. Our whole process is built on being fair and transparent.
How Quickly Will I Get Paid for My Broken Phone?
We know you want your cash fast, and we don't like to keep you waiting.
If you’re local to Merstham or the nearby towns, the quickest way is to pop into our shop in Redhill. We can evaluate your phone and often pay you right there on the spot.
For everyone else, our postal service is just as speedy. As soon as your phone arrives, we’ll get it tested (usually within one working day) and process your payment immediately. We send the money directly via your preferred method, like a bank transfer, so it’s in your account before you know it.
Ready to turn that broken phone into cash? At EXE, we make selling your old tech simple, safe, and genuinely rewarding. Get a free, no-strings-attached quote in minutes by filling out our easy sales form now.
