Got an old phone with a cracked screen tucked away in a drawer? Don't just write it off as junk. Believe it or not, it's a little pot of cash waiting for you. Even with a smashed screen or a battery that won’t hold a charge, those bits and pieces inside are still worth something. Selling it is a brilliant move for your pocket and for the planet.
Think Your Broken Phone is Worthless? Think Again.
It's a common mistake we all make – if a phone is broken, it’s only good for the bin. But that’s just not true!
In fact, recent research found that the average UK household is sitting on over £218 worth of unwanted mobile phones. They’re just gathering dust in cupboards and drawers. By not selling their broken phones, millions of us are literally leaving money on the table. You can read more about the research here.
For those of us living in Redhill, or nearby towns like Merstham and Reigate, there’s a really simple, local way to get some cash for your old tech. Instead of letting it become e-waste, you can turn it back into treasure.
We’re here to show you just how easy it is to get a great price from a local buyer you can trust. The first step is super simple – find out what it's worth by getting a free quote on our simple online form today.
How To Honestly Assess Your Phone's Condition
First things first, let's have a quick look at just how broken your phone is. What you see as a shattered screen might be just one part of the story for someone who recycles or refurbishes phones. Being realistic about its condition is the key to getting a fast, accurate quote without any surprises later on.
It’s easy to focus on the obvious stuff, like a big crack across the screen, but it pays to look a little closer. Do a quick check: are there deep scuffs or scratches on the case? Do all the buttons click and work properly? Is the battery life completely gone? Little things like a dodgy charging port or a speaker that's gone tinny all play a part in the final price.
This simple flowchart pretty much sums up the decision most people face.
Common Phone Damage and Its Impact on Value
To give you a clearer idea, here’s a quick look at the different types of damage we see all the time and how they generally affect the cash offer you can expect.
Remember, this is just a general guide. Every phone is looked at individually so we can give you the best possible price for its specific condition.
Even if your phone has seen better days, selling it is nearly always a better idea than leaving it to collect dust in a drawer. Being honest about any issues on our quick quote form is the best way to make sure the whole process is smooth and speedy.
Getting Your Phone Ready for a Safe and Secure Sale
Before you hand over your broken phone, there are a few quick but really important steps to take. It's all about protecting your personal data and making the handover easy for everyone.
First up, back up everything you want to keep. Photos, contacts, messages, apps – get it all safely stored in the cloud or on another device. Don't risk losing those memories!
Next, and this is a big one, you must sign out of your iCloud or Google account. This removes the "activation lock," which is basically the phone's anti-theft system. If this is still active, it can cause a real headache for the buyer.
Once you’re backed up and signed out, it’s time to do a full factory reset. This is what wipes the phone clean, erasing all your personal information from the device itself.
We take your privacy very seriously. Even after you've wiped your phone, every single device we get goes through our own strict, GDPR-compliant data-wiping process. Think of it as a double-lock on your data, giving you complete peace of mind.
At EXE, we handle every phone responsibly. When you get a quote using our sales form, you can be confident your phone will be handled safely and securely from the moment it leaves your hands.
Getting Your Instant Quote and Fast Cash
Right, let’s get to the good bit – turning that broken phone into cash. It's probably easier than you think. The first step is to see what it's worth with our free, no-obligation online sales form.
Once you've got your quote, you can choose how you want to get the phone to us. We’ve got three simple ways to do it:
- Home Collection: If you're in Redhill or nearby places like Merstham, we can pop over and collect it right from your doorstep.
- Drop-In: Fancy a chat? You can always bring your phone directly to our shop in Redhill.
- Secure Post: Live a bit further away? No problem. Our secure postal service is the perfect solution.
As soon as your phone arrives, we'll give it a quick check to confirm its condition. Then we'll get your payment sorted and sent straight to your bank, often on the very same day.
Don't assume that just because a phone is a few years old it isn't worth anything. Even older models can fetch a great price. Take the iPhone 13, for example; in 2025, those models alone generated over £2.7 million in trade-in value for UK owners. You can find out more about recycled phone values to see just how much potential is locked away in old devices.
Our goal is simple: to get you the best possible price for your phone, with zero fuss.
Why A Local Specialist Beats The Big Chains
When you start looking to sell a broken phone, you’ll find plenty of options. But there’s a big difference between a huge, faceless company and a trusted local specialist right here in Redhill, and it’s a difference that puts more cash in your pocket.
We often offer better payouts because, quite simply, we don't have the same massive running costs. Plus, being part of the local community in places like Merstham and Reigate means we can offer a personal, friendly service that you just don't get from a big national chain.
With over ten years in the business and hundreds of 5-star Google reviews, we’ve worked hard to build a reputation for being fair, honest, and reliable.
For us, it's not just about buying a phone; it's about building a relationship with our neighbours.
Why not see the difference for yourself? You can turn that broken device into cash today, and the first step is easy.
Get a free, no-obligation quote using our simple online form. It’s the quickest way to find out what your old phone is really worth. We’ve made sure the whole process is straightforward, fast, and rewarding.
Your Questions Answered: Selling a Broken Phone
Got a few questions before you sell your broken phone? That’s completely normal. We’ve been doing this for a long time, so we’ve heard just about every query you can think of. Here are some simple, straight-talking answers to the most common ones.
Is It Really Worth Selling a Phone with a Smashed Screen?
Yes, definitely! A cracked screen is probably the most common problem we see, but it’s not a deal-breaker at all. In most cases, the expensive stuff inside – the main circuit board, the cameras, all the little sensors – is still in perfect working order.
Honestly, you'd be surprised how much value is hiding behind that cracked glass. The only way to know for sure is to get a quick quote. Just fill out our simple sales form, and we’ll give you a free valuation with no strings attached.
Can I Sell a Phone That Won’t Even Turn On?
Yes, absolutely. A phone that’s completely dead might seem like a paperweight, but it’s not a lost cause. Even if it shows zero signs of life, its internal parts can often be saved and used to repair other devices. That means it still has cash value.
When you’re telling us about its condition on the sales form, just be honest and select "does not power on." We’ll give you a fair offer based on its value for parts. It’s a much better option than letting it clutter up a drawer.
I Live in Horley – Is That Too Far for You to Collect?
Not at all! Our free collection service is all about making things easy for our local community. We cover a six-mile radius from our shop here in Redhill, which easily includes nearby towns like Horley, Merstham, and Reigate.
If you’re just outside that area, no worries. You can always pop into our Redhill store whenever you’re passing, or you can use our secure postal service to send your phone to us. We’ve made sure there’s a convenient option for everyone.
Ready to find out what your broken phone is really worth? Get your free, no-obligation quote from EXE today and turn that old tech into cash. The process is fast, fair, and secure. Just head over to our online sales form to get started.
