That broken laptop gathering dust in the corner? It’s probably worth more than you think. It's easy to assume that a device with a cracked screen, a dead battery, or a dodgy keyboard is just junk, but inside every faulty device are valuable components that specialists are actively looking for.
I'm going to walk you through how to turn that old piece of tech into cash, simply and securely.
Why You Should Sell Your Broken Laptop

Let's be honest, it’s tempting to just write off a non-working laptop as worthless. A smashed screen or a battery that gives up after five minutes feels like the end of the road. But that couldn't be further from the truth.
Selling it is actually a really smart move for both your wallet and the planet. Tucked away inside that broken shell is a collection of valuable parts. The processor, RAM, solid-state drive (SSD), and even the motherboard are often in perfect working order and are in high demand for repairs and refurbishments.
The Hidden Value in Components
Think of it like an old car being stripped for parts at a scrapyard. Your laptop's individual components can be carefully harvested and given a new lease of life in another machine, creating a circular economy where far less goes to waste.
It's the same principle businesses use. They often rely on sophisticated IT Asset Management Software to keep track of the value in every bit of their technology. You can do the same with your personal tech, even when it’s damaged.
By choosing to sell, you’re not just making a bit of extra cash. You’re also making a genuinely positive environmental impact.
Choosing to sell a broken laptop to a compliant buyback operator moves it out of the waste stream and into a value-recovery chain, where its components can be reused, and its materials recycled responsibly.
This one simple action contributes to a much larger effort to cut down on electronic waste. We've seen firsthand just how powerful this can be, especially in our local area. For instance, between 2020 and 2024, Surrey—home to towns like Redhill and Merstham—recorded a massive 53,303 tonnes of e-waste collections. This puts it right at the top of English counties for e-waste capture.
When people in these areas sell their broken laptops instead of binning them, they directly help push that local recycling rate up. You can find out more about these UK e-waste statistics if you're curious.
Your Local and Simple Solution
Here at EXE, we’ve made the whole process incredibly straightforward. If you're anywhere near our shop in Redhill, pop in for a fast, on-site evaluation. We'll show you exactly what your device is worth and break down the reasons why.
Ready to unlock the hidden value in that old laptop? Fill out our simple sales form to get an instant, no-obligation quote.
A Simple Checklist Before You Sell

Before you jump straight to getting a quote, spending a few minutes prepping your laptop can make a real difference. It’s not complicated, I promise. Think of it as a quick prep session to help you get the best possible offer and, most importantly, protect your personal information.
First up, let’s get a clear picture of the laptop's condition. A little honest self-assessment helps us give you a much more accurate price right from the get-go.
Assess the Damage Honestly
Okay, what's actually wrong with it? Is it completely dead, or is the battery life just abysmal? Did you have a run-in with a cup of tea, or has the screen been cracked for months? Knowing the specific fault helps us understand the value of the working parts still inside.
To help you out, I've put together a quick checklist. Running through this will help you describe the laptop accurately when you ask for a quote.
Broken Laptop Condition Checklist
Being upfront about these issues is key. When you fill out our form to sell your broken laptop, providing these details ensures your initial quote is solid, with no nasty surprises later on.
Secure Your Personal Data
This is the most critical step, so please don't skip it. Your laptop is a treasure trove of personal information, from photos and documents to saved passwords.
While we perform a professional, GDPR-compliant data wipe on every single device that comes through our workshop, taking these steps yourself gives you an extra layer of security and total peace of mind.
Start by backing up anything you can't bear to lose. Photos, important documents, and uni projects can all be saved to an external hard drive or a cloud service like Google Drive or Dropbox.
Next, sign out of absolutely everything. This is crucial for services that sync across your devices. Double-check you've logged out of:
- iCloud or your Apple ID
- Your Google Account
- Your Microsoft Account
- Any other software like Adobe Creative Cloud or Dropbox
As you prepare your laptop for sale, a critical step on your checklist involves understanding privacy and data collection considerations to ensure your personal information is secure.
Remember, our data wipe is a final, secure step. But by signing out of key accounts first, you sever the link between that device and your digital life immediately, which is always a smart move.
Find the Charger and Accessories
Lastly, have a quick rummage around for the original charger. We can still buy your laptop without it, of course, but including the proper power adapter often adds a little extra cash to your quote.
If you happen to have the original box or any other accessories, even better! Let us know what you've got.
Once you’ve ticked off this simple checklist, you’re all set to get your quote. It only takes a few moments to fill out our easy sales form and find out what your broken laptop is really worth.
How to Get the Best Price for Your Laptop
Right, let's get to the good bit—turning that broken laptop into actual cash. Lots of people assume the price they’re offered is pulled out of thin air, but it really doesn’t have to be a mystery. We're completely open about how we value your device, so you know exactly what you’re getting and why.
Forget the hassle of trekking to a high-street shop with confusing terms or trying your luck on online marketplaces full of hidden fees and time-wasters. We've designed our entire process to be straightforward and fair, focusing on giving you a competitive price that often beats the big names. It's how we’ve built our reputation, especially with our local customers here in Redhill and the surrounding areas like Merstham.
How Your Quote Is Calculated
When you decide you want to sell your broken laptop, the quote you get is based on a really clear grading system. The single most important factor? Honesty. The more accurate and detailed you are when describing the fault, the more precise your initial quote will be.
For instance, just saying "it's broken" is a bit vague. But telling us "the screen is cracked but it still powers on and the keyboard works" paints a much clearer picture. We know straight away that valuable parts like the motherboard, processor, and RAM are likely in great shape, which really boosts the value.
The key to getting the best possible offer is providing clear details from the start. A good description helps us see the hidden value in your device, which means we can offer you more money for it.
Getting Your Free, No-Obligation Quote
Curious to see what your laptop is actually worth? Finding out is quick and there's absolutely no commitment. All you have to do is fill out our simple online sales form.
Here’s a quick rundown of how it works:
- Tell Us About Your Laptop: Just pick out the make and model.
- Describe the Fault: Be as specific as you can about what’s wrong with it.
- Receive Your Offer: We’ll send you a competitive quote based on the details you've given us.
There are no strings attached. If you like the price, brilliant! If not, there’s no pressure at all. We want you to feel confident and happy with the offer you receive. Our whole aim is to make selling your old tech as smooth and rewarding as possible.
We know your time is valuable, which is why our system is so efficient. You can get a clear idea of what your device is worth in just a couple of minutes, right from your sofa.
So, why wait? Find out what that broken laptop is worth today. Get your instant quote by filling out the sales form and take the first step towards turning old tech into cash.
Choosing the Easiest Way to Sell
Let’s be honest, when you decide to sell your broken laptop, the last thing you want is a complicated process. You’ve already got a faulty machine to deal with; selling it shouldn’t add to the headache. That’s why we’ve set up a few flexible options that fit around your life, especially if you’re local to us here in Surrey.

It all comes down to what’s most convenient for you. We’ve designed three simple ways to get that broken tech out of your hands and put cash in your bank account, whether you live down the road or on the other side of the country.
Drop It Off in Redhill
If you're in or around Redhill, the simplest route is often just to pop into our shop. Bring your laptop in, and one of our technicians will give it a quick, on-the-spot evaluation.
You won't have to worry about finding a box or bubble wrap, and you can chat with our team face-to-face. We’ll explain the quote there and then and, in most cases, sort out the payment instantly. It’s definitely the quickest way to get your money.
We Can Collect from You
Do you live or work in a nearby town like Merstham, Reigate, or Horley? No problem. Our local collection service has you covered. If you’re within a six-mile radius of our Redhill base, we can come straight to your home or office.
We often see this with busy professionals in Redhill who need to offload a broken work laptop but just don't have the time. We can swing by their office, assess the device, and send an instant bank transfer before we even leave. It’s that simple.
This is the perfect hassle-free option. Just let us know when and where, and we’ll take care of everything else.
Secure Postal Service for Everyone Else
Don't worry if you’re not local to us. Our fully insured and secure postal service is designed for everyone, no matter where you are in the UK. We’ve made it completely safe and straightforward for customers from all over the country to sell their tech to us.
Choosing to sell your broken laptop makes a real difference, too. Over the last five years, an estimated 12 million laptops in the UK ended up in landfill. Many of those could have been fixed or had their parts reused. When you sell a broken laptop to a specialist, it stops being e-waste and becomes a valuable resource. This can cut the CO₂ emissions needed to make a new one by over 90%. You can learn more about the benefits of remanufacturing tech.
Ready to find out what your laptop is worth? The first step is to get a free, no-obligation quote. Fill out our quick sales form, and we'll guide you from there, whichever option you choose.
Getting Paid: Fast, Secure, and On the Spot
Right, this is the part you've been waiting for – turning that broken laptop into actual cash. After you've accepted our offer, we get things moving fast. We’ve spent years refining our payment process to make it as straightforward and secure as possible.
Before the money is sent, we just need to do a quick ID check. It's a standard step, but a crucial one. This protects everyone involved and ensures the entire transaction is above board and traceable. Think of it as a little bit of security that builds a lot of trust.

Instant Bank Transfers Straight to You
Here’s where we really stand out. We pay you via an instant bank transfer, sending the money directly into your account. No faffing about with cheques that take days to clear or getting stuck with store credit you'll never use. This is real money, in your bank, right away.
We're particularly proud of how quickly we can sort this for our local customers.
- Pop into our Shop: If you bring your laptop to our Redhill store, we can often value it and send the payment while you're still here.
- We'll Come to You: For local collections in nearby towns like Merstham, we can often test the device and make the bank transfer right there on your doorstep.
Honestly, we’re talking about seeing the funds land in your bank account mere moments after we’ve finished our quick evaluation. Our whole aim is to make selling your old tech a genuinely rewarding and hassle-free experience.
A Smart Move for Your Wallet and the Planet
Deciding to sell your broken laptop is a brilliant financial move, but it's also a massive win for the environment. E-waste is a serious problem here in the UK; IT and telecoms gear alone adds up to a staggering 40,403 tonnes of waste every year. With only around 31% of the UK's e-waste being properly recycled, every device we can save from the tip makes a real difference. You can read more about the UK's e-waste challenges if you're curious.
We’re committed to offering a service that’s not just fair on price but also responsible. By turning that broken device into cash, you’re actively doing your bit for a more sustainable, circular economy.
Ready to find out what your laptop is worth? It all begins with a free, no-strings-attached quote. Just fill in our simple sales form and let’s get that cash in your bank today.
Got Questions About Selling Your Broken Laptop?
It's completely normal to have a few questions before you sell, especially when your laptop isn't in perfect working order. You’re not alone! Here are some straightforward answers to the queries we hear most often, helping you feel confident about the entire process, from getting a quote to getting paid.
We know every laptop has its own story and every situation is different, so we've built our service to be as clear and flexible as possible.
Is My Laptop Really Too Broken to Sell?
This is probably the number one question we get, and the answer is almost always a resounding no. We see laptops with every fault imaginable – from totally smashed screens and dead batteries to faulty keyboards and even machines that refuse to switch on at all.
The truth is, even a laptop that seems like a lost cause often has valuable parts inside. Things like the processor, RAM, and motherboard can still be perfectly good for repairs or recycling. There’s nearly always some hidden worth in there.
The only way to know for sure what your device is worth is to get a free, no-obligation quote. It costs you nothing, takes just a couple of minutes, and you might be pleasantly surprised.
Pop over to our simple sales form and tell us about your laptop to get an instant idea of its value.
How Can I Be Sure My Personal Data is Safe?
Your privacy is our top priority, full stop. We know that your laptop is full of personal, sensitive information, and we take the responsibility of handling it incredibly seriously.
Every single device that comes through our doors, without exception, undergoes a professional, GDPR-compliant data wiping process. This securely and permanently erases all your files, photos, and personal information, giving you complete peace of mind. With over a decade of experience and hundreds of 5-star Google reviews, our customers consistently praise us for our secure and trustworthy service.
What If I Don’t Live Near Redhill?
Not a problem at all. While we love seeing our local customers for drop-offs and collections in nearby towns like Merstham and Reigate, our service is built for everyone across the UK.
We offer a fully insured and secure postal service that makes selling to us from anywhere a breeze.
- First, get your quote online using our sales form.
- Next, we'll send you simple instructions on how to package your laptop and send it to us safely.
- The day it arrives, we test it and process your payment.
It’s a smooth, reliable process that our customers from all over the country depend on.
How Quickly Will I Get Paid?
We know you don’t want to be kept waiting, so we’ve made our payment process as fast as possible. If you’re local to Redhill and either drop your laptop off or use our collection service, we’ll often pay you via instant bank transfer right there on the spot.
For postal sales, we process your payment the very same day your laptop arrives with us and passes our checks. This means the cash hits your account much faster than with most other buyback services.
Ready to turn that broken laptop into cash? At EXE, we make the whole thing fast, safe, and surprisingly simple. Get your free, no-obligation quote now by filling out our easy sales form.

