LAPTOP VALUATION
How we value gaming and high-spec laptops.
Two laptops with similar names can be very different machines. A useful offer starts with the exact configuration, what works and what is included.
01. The full model, not just the range
A range name is a starting point, not a complete description. Add the model code or generation from the laptop, original invoice or manufacturer specification. A model year is useful when you know it, but do not guess.
Tell us about upgrades and replacement parts as well. We want to assess the machine you are selling now, rather than assume it still has its original specification. There is no need to put a serial number into the public enquiry form.
02. Graphics and processor
Give us the exact graphics processor (GPU) and central processor (CPU) names, including their numbers and suffixes. “NVIDIA graphics” or “Intel i7” leaves too much unspecified. Include graphics memory or power information only when you have reliable details.
We consider those components together with the rest of the laptop. We do not turn a GPU label into a guaranteed price or assume that a gaming, creator or workstation badge tells the whole story.
Settings → System → About shows the processor and installed RAM. To find the GPU, press Ctrl + Shift + Esc and open Task Manager’s Performance tab. Microsoft’s specification guide ↗
03. RAM, storage and screen
Share the installed memory in GB and the total storage capacity, not just the amount of free space. Mention multiple drives and whether a drive is missing. Extra storage or memory is useful information, but is not a promise that an upgrade will recover its original cost.
Screen size, resolution, refresh rate and panel type can help distinguish configurations. Only include figures you know. A replacement screen, dead pixels, pressure marks or a damaged hinge are just as important to describe.
04. How the laptop actually behaves
Choose an honest cosmetic grade and describe known functional problems separately. A clean-looking laptop may still have battery, charging, keyboard, port or cooling issues. Tell us about these rather than selecting a better grade because the case looks tidy.
Useful details include battery wear, unexpected shutdowns, fan noise, overheating, liquid damage or previous repairs. You do not need to run stress tests or take the laptop apart to make an enquiry. Use our grading guide when you are unsure how to describe it.
05. Charger, accessories and access
Tell us whether the original charger, another suitable charger or no charger is included. Include its wattage when known. List any dock, box or accessories you want considered with the laptop rather than assuming they are part of the offer.
Flag account, company-management or firmware locks before handover. Do not share a password or recovery key in the form. For business equipment, ask the authorised administrator to confirm how the machine can be released.
06. What happens to your enquiry
EXE reviews the details you submit and may ask for clarification before making an offer. There is no automatic valuation or guaranteed purchase. An initial offer is based on your description; the model, configuration, accessories and condition are checked at handover or after an agreed post-in.
If the assessment differs, we explain the issue and discuss any revised offer. Payment follows inspection and confirmation of the agreed offer. Read what happens after you accept an offer for the next steps.
READY FOR THE NEXT STEP
Your checklist.
- Full make, model and generation
- Exact CPU and GPU names, when known
- RAM, total storage and display details
- Charger, condition and known faults
Official guidance
Manufacturer and public guidance used for the preparation and specification steps. Follow the instructions that apply to your own device.
Microsoft: how to check PC specificationsReady to tell us what you have?
A considered enquiry. A real person at the other end.
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