SELLING PROCESS GUIDE
Selling your tech to EXE in Redhill
EXE is based at 91 Brighton Road, Redhill, RH1 6PS. Visits are by appointment. Start with your device details so the team can discuss an offer and agree a useful visit before you travel.
Start the conversation before making a visit
Use the free, no-obligation enquiry or contact the Redhill team with the make, full model and condition of your tech. For several devices, include the quantity of each model. Tell us whether chargers and other relevant accessories are included.
The team reviews enquiries manually. A description helps establish what can be considered, but the equipment still needs checking before an offer is confirmed. Avoid making a special journey with an unidentified box of devices: a short inventory lets both sides plan the next step.
Record the details that affect a laptop enquiry
A laptop's family name is only a starting point. Add the processor, graphics, RAM and storage if you know them, plus the full model code from the machine or purchase record. State upgrades and any difference between the original specification and what is installed now.
Describe cosmetic wear separately from faults. A loose hinge, damaged charging port, intermittent shutdown or screen problem should appear in the enquiry, even when the laptop still works. Use the gaming laptop route for dedicated gaming machines and the creator and high-spec route for demanding work equipment.
Agree what to bring and when to arrive
Confirm an appointment at 91 Brighton Road, Redhill, RH1 6PS before travelling. Check which devices, chargers and accessories the appointment covers. Tell the team if anything has changed since your enquiry, such as a new fault or an accessory you can no longer find.
Keep your EXE reference with the conversation so follow-up questions relate to the correct equipment. If your plans change, contact the team before the appointment. UK post-in is another option by agreement, while collection is considered for eligible higher-value devices or suitable batches and needs confirmation.
Prepare your information before the handover
Check your backups and record specifications before removing personal data. Follow the manufacturer's instructions, sign out of accounts, address activation locks and take out personal removable media. Our laptop preparation checklist can help organise those steps.
Company equipment needs the authorised owner's approval and an agreed approach to retained data and management access. For a batch, send the inventory and any data-handling requirements before the appointment. A planned handover is easier than trying to resolve ownership or preparation questions while equipment is being moved.
Understand inspection and payment
EXE checks the equipment and confirms the agreed offer before paying by bank transfer. If inspection reveals a difference from the original description, the team explains it so the offer can be discussed. An enquiry or appointment does not promise payment for every device.
Read what happens after you accept an offer and ask about anything unclear before proceeding. Whether you are selling one phone or a high-spec laptop, the useful first step is the same: accurate details, a clear conversation and an agreed handover.
Sources and further guidance
Follow the official instructions for your own device and software version.
www.exe.co.uk — contactwww.exe.co.uk — about uswww.exe.co.uk — laptopwww.exe.co.uk — prepare your laptop for salewww.exe.co.uk — what happens after you accept an offerTell us what you have.
Send a free enquiry. Our team will review the details and confirm whether we can make an offer.
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