We’ve all been there. That heart-stopping, slow-motion moment when your phone slips from your grasp and meets the pavement. After the initial shock, the first question that pops into your head is always the same: "How much is this going to cost me?"

In the UK, the answer can be anything from a relatively painless £60 for an older, simpler model to a jaw-dropping £300+ for the latest flagship device. The final bill really comes down to what phone you have and just how bad the damage is.

Understanding Phone Screen Repair Prices in the UK

A person's hand points at a smartphone with a £120 price tag, surrounded by other phones.

Once your screen is shattered, you're faced with two main choices: go directly to the manufacturer (like Apple or Samsung) for an official repair, or head to a local, independent repair shop. Each route has its pros and cons, but the price difference between them can be massive.

Manufacturer vs. Independent Shops: A Cost Comparison

Heading straight to the source—Apple or Samsung, for instance—guarantees you'll get genuine, original parts fitted by technicians who know the device inside and out. But that peace of mind comes with a hefty price tag. Independent repair shops, on the other hand, are nearly always the more budget-friendly option.

Let's look at some real-world numbers. Apple will officially charge you around £289 for an iPhone 13 screen replacement. A trusted independent shop, however, might get the job done for somewhere between £119 and £149. That's a potential saving of up to 59%! Samsung users can also pocket some serious cash; an official Galaxy S22 screen repair costs £194, whereas third-party shops can often do it for around £169.

To give you a clearer picture, here’s a quick breakdown of what you can expect to pay.

Average UK Phone Screen Repair Costs at a Glance

Phone Model TierOfficial Repair (e.g., Apple/Samsung)Independent Shop (Average)Potential Savings
Flagship (e.g., iPhone 15 Pro, S24 Ultra)£300 - £450£200 - £350~£100+
Mid-Range (e.g., iPhone 13, Pixel 7)£190 - £290£110 - £180~£80 - £110
Budget/Older (e.g., iPhone SE, Galaxy A-series)£100 - £150£60 - £90~£40 - £60

As you can see, the savings from choosing an independent shop can be significant, making it a very tempting option for most people.

Choosing an independent repairer is often the most cost-effective way to fix a broken screen, but it's crucial to find a shop that uses high-quality parts to ensure your phone functions correctly afterwards.

Why the Type of Screen Damage Matters

It's not just who fixes it, but what needs fixing. The cost of a repair changes dramatically based on the extent of the damage.

A simple crack across the top layer of glass is your best-case scenario—it's the cheapest and easiest fix. However, if the impact was severe enough to damage the layers underneath, you're looking at a more complex and expensive job. This includes damage to the digitiser (the part that registers your touch) or the OLED/LCD panel itself, which can cause black spots, flickering, or coloured lines to appear on the screen.

For anyone in Redhill, Merstham, or the surrounding Surrey towns, getting a handle on these costs is the first step. It helps you figure out whether it's worth getting a local repair or if you should consider a simpler, faster alternative.

If the repair quote makes you wince, remember you have other options. Selling your broken phone for cash might just be the smarter financial move. At EXE, we make it easy to find out what your damaged device is worth, with no strings attached. You can get a free quote in seconds just by filling out our simple sales form.

So, What's the Real Story Behind Your Repair Bill?

Ever wondered why one cracked screen costs a fortune to fix while another is surprisingly cheap? It’s not just a random number the repair shop pulls out of a hat. A few key things really drive the final price, and knowing what they are puts you in a much better position to understand that quote you just got.

The biggest decider by far is the type of damage. A simple web of cracks across the glass is a very different beast from a screen that’s gone completely black after a tumble. The deeper the damage, the deeper you'll have to dig into your wallet.

Glass, Digitiser, or the Whole Shebang?

It helps to think of your phone's screen like a fancy, high-tech sandwich. It has three main layers, all squished together.

  • The Glass: This is the tough outer layer you’re always touching (and, unfortunately, dropping). If it's just this top bit that's cracked, you've got the most straightforward and cheapest fix on your hands.
  • The Digitiser: Tucked just beneath the glass, this is the clever bit that feels your finger tapping and swiping. If your screen looks cracked but also ignores your touch or has a mind of its own, the digitiser has probably been damaged.
  • The Display (LCD or OLED): This is the bottom layer of the sandwich, the part that actually creates the picture you see. Any sign of black ink-like splotches, funky coloured lines, or a screen that simply won't light up points to a broken display.

Here’s the catch: on most modern phones, these layers are all fused together into one sealed unit. This means that even if it's only the top glass that's shattered, the entire assembly often has to be replaced. That's why even a seemingly minor crack can come with a surprisingly hefty price tag.

Your Phone's Make and Model Matters. A Lot.

It probably won’t shock you to learn that your phone’s brand and model play a massive role in the cost. Repairing the screen on the latest iPhone 15 Pro Max, with all its fancy display tech, is naturally going to cost a whole lot more than fixing up an older Samsung Galaxy A-series.

It all comes down to the technology. Top-tier flagship phones pack in the latest and greatest high-refresh-rate OLED screens, and those parts are seriously expensive to make. Just the screen component alone for these models can cost hundreds.

This is where you see the most dramatic price differences. An older phone might only need a £70 repair, whereas a brand-new flagship could easily see you paying over £300 for the very same kind of crack.

The Quality of the New Screen

Finally, you've got to consider the parts themselves. When you get a screen replaced, you usually have a choice to make.

  1. OEM (Original Equipment Manufacturer) Parts: Think of these as the "official" parts, made by Apple or Samsung themselves. They guarantee perfect quality and performance but, you guessed it, they're the most expensive option.
  2. Third-Party Parts: These are screens made by other companies, not the original phone brand. They're much friendlier on the wallet, but the quality can be a bit of a lottery. A top-notch third-party screen can be almost indistinguishable from the original, while a cheap one might look a bit off-colour or be less responsive to your touch.

Knowing about these factors helps you ask the right questions and figure out if a quote is fair. But what if, after all that, the cost still makes you wince? Instead of paying to fix your old phone, you could get paid for it instead. Find out what your broken device is worth right now by filling out our quick sales form.

Repair or Sell Your Broken Phone: What's the Smartest Move?

We’ve all been there. That heart-sinking crunch as your phone hits the pavement, followed by the tricky question: is it even worth fixing? Before you rush to the nearest repair shop, it's worth taking a moment to figure out if that’s the smartest financial move. Sometimes, it really isn't.

A good rule of thumb is to weigh the repair quote against your phone's current value. For instance, spending £250 to fix a phone that's still worth £600 is probably a sound investment. But what about forking out £150 to repair an older model that’s now only worth £180? Suddenly, the logic doesn't seem so clear-cut.

The Value Equation

You've got to compare the time, hassle, and cost of a repair against the instant cash you could get by selling it, even with a cracked screen. This is where a quick cost-benefit analysis becomes your best friend.

This simple decision tree shows how different factors can nudge you towards one choice or the other.

Flowchart detailing smartphone repair cost factors, from minor damage to model type and parts availability.

As the flowchart shows, it’s not just about the crack. The final call often comes down to the severity of the damage, your phone's model, and how much the replacement parts will set you back.

This maths is especially critical for high-end phones. While a screen replacement for a flagship device might only be 15% to 30% of what you first paid for it, that can still mean a bill of anywhere from £200 to over £485. On the flip side, fixing a budget phone's screen might eat up 50% of its total value, making it a much tougher pill to swallow.

If you’re still on the fence, this guide comparing iPhone repairs versus refurbished iPhones: the costs explained offers some great perspective.

Repair or Sell: A Cost-Benefit Analysis

To make it even clearer, let's look at some numbers. This table helps you see exactly when a repair makes financial sense and when selling it as-is is the better option.

Device ValueTypical Repair CostRepair Cost as % of ValueRecommendation (Repair or Sell)
£800£24030%Repair
£500£17535%Repair
£300£14047%** borderline, consider selling**
£200£11055%Sell

As you can see, once the repair cost starts creeping towards half your phone's value, selling it often becomes the more sensible choice.

A Simpler, Faster Alternative

This is where we come in. Here at EXE, we offer a refreshingly simple alternative. For anyone in Redhill, Merstham, or the surrounding areas, we provide a fast, fair price for broken tech—no repair headaches necessary. Instead of paying out, you get paid.

Selling your broken phone turns a potential expense into guaranteed cash. It removes the uncertainty of repair quality and saves you the time and effort of finding a trustworthy shop.

Why wait days for a repair when you could have money in your bank today? If the thought of booking appointments, waiting for parts, and then facing a hefty bill sounds like a hassle you could do without, we have an easier way.

Get an instant, no-obligation quote from us right now. It only takes a moment to fill out our easy-to-use sales form and discover what your broken phone is really worth.

The Hidden Dangers of DIY Screen Repair

Hands repairing a disassembled smartphone with internal components, screws, and a screwdriver on a table.

Spotted a cheap DIY screen repair kit online and thought about giving it a go? Before you hit that ‘buy’ button, let's have a frank chat about what you’re getting into. That £40 kit might look like a steal next to a professional quote, but one tiny slip can turn a simple cracked screen into a completely dead phone.

Modern smartphones are marvels of engineering, packed tighter than a tin of sardines with delicate components, paper-thin ribbon cables, and microscopic connectors. A YouTube tutorial might make a screen swap look like a walk in the park, but for an amateur, it's more like navigating a minefield.

Common DIY Repair Catastrophes

Trying to fix your own screen to save a bit on the broken phone screen repair cost is a gamble that often doesn't pay off. Honestly, we've seen it all. Here are a few of the most common ways a DIY job can go horribly wrong:

  • Tearing Ribbon Cables: These are the super-fragile connectors linking everything from your screen to your cameras. The slightest tear can kill your display or other vital functions for good.
  • Stripping Tiny Screws: Phones are held together with specialised, minuscule screws. Use the wrong tool (or even the right one with a bit too much force), and you can strip the head, making it impossible to open or close the phone properly.
  • Shorting the Motherboard: A misplaced metal tool or a tiny zap of static electricity can instantly fry the phone's 'brain'. This is usually game over—your phone becomes a very expensive paperweight.
  • Damaging the New Screen: It takes a delicate touch to install a new screen. A little too much pressure in the wrong spot, and you've just cracked your brand-new replacement before you even got to use it.

And here's the kicker: the moment you crack open that case yourself, you can wave goodbye to any manufacturer's warranty or insurance policy you might have left. It's instantly void.

The True Cost of a Failed DIY Fix

Those DIY kits you see online are becoming more and more popular across the UK, offering a deceptively cheap but risky shortcut. While a kit itself might only set you back between £30 and £150, the potential financial damage from a botched job is huge.

A simple mistake trying to save £75 can quickly turn into a total loss, costing you anywhere from £300 to £1,200 (or more!) for a new device. If you want to dive deeper into these risks, you can find out more about how repair costs stack up.

For most people, the risk just isn't worth the small potential saving. A much safer, smarter bet is to sell your broken device to a specialist like us. You get a guaranteed payday without the stress and without any chance of making things worse.

See what your broken phone could be worth by filling out our simple sales form.

How to Get a Quote and Sell Your Phone Today

So, you’ve weighed up the options. Maybe you've decided that repairing your phone just doesn't make financial sense, or perhaps you're just after a much faster, simpler solution. Selling your broken device for cash is a brilliant alternative, and we're here to show you just how easy it can be.

If you’re still on the fence and leaning towards a repair, your first move should be finding a trustworthy local shop for a clear, honest quote. For anyone in Redhill or nearby towns like Merstham, a quick search for local phone repair specialists is a great starting point. When you get in touch, make sure you ask for a full breakdown of the broken phone screen repair cost—you need to know exactly what you’re paying for, with no hidden surprises.

But for everyone who’s realised that selling is the smarter path forward, the process with EXE is as straightforward as it gets. We’ve built our service to be quick, secure, and rewarding, turning that broken piece of tech into cash in your hand.

Our Straightforward Selling Process

We believe getting paid for your old gadgets should never be a headache. Forget about filling out complicated forms or waiting ages for a response; our system is designed for pure speed and simplicity.

Here’s the deal:

  1. Get Your Free Instant Quote: First things first, let's see what your phone is worth. All you need to do is fill out our online form to get a free, no-obligation quote. It takes just a moment, and you’ll immediately see how much cash you could get.
  2. Arrange a Convenient Collection: Happy with the price? Brilliant. You can choose our super-convenient home collection service. We operate all around our base in Redhill and the surrounding areas, so you can sell your phone without even leaving the house.
  3. Receive Fast, Secure Payment: This is the best part. We guarantee a quick and totally secure payment. Once we’ve collected and given your device a quick once-over, we transfer the money straight into your bank account. In many cases, the money is with you before our team has even left your doorstep.

Selling your broken phone with EXE is all about a guaranteed payday. There’s no risk of a dodgy repair job, no waiting around for parts to arrive, and absolutely no unexpected costs. Just fast, secure cash for your device, whatever its condition.

Our mission is to give you a fantastic price and make the whole process of getting paid for your broken tech incredibly easy. Don't let that damaged phone gather dust in a drawer when it could be putting money back in your pocket today.

Ready to see what your phone is worth? You can get your free quote right now by heading over to our easy-to-use sales form. It’s the first step to a simple, profitable solution.

So, What's Your Smartest Move for That Broken Screen?

There’s no getting around it—a broken phone screen is a massive headache. But hopefully, you now have a much clearer idea of what you’re up against. We've walked through the real broken phone screen repair costs, looked at how that stacks up against your phone’s actual value, and revealed why those tempting DIY kits are often a disaster waiting to happen.

For many people, especially around areas like Redhill and Merstham, the most sensible answer isn't a repair at all. The smartest, simplest, and often most financially sound choice is to sell the phone exactly as it is. Think about it: instead of sinking money into a fix, you can pocket instant cash for your broken device without any of the usual fuss.

The Clear Path Forward

This flips the script entirely. What was a looming expense suddenly becomes a guaranteed payday. You get to skip the whole song and dance of finding a trustworthy repair shop and worrying about whether the fix will even last. Selling your phone to us means you get a fair price, quick payment, and a whole lot less stress.

Selling your broken device is often the smartest financial decision. It converts a liability that's losing value into immediate cash, allowing you to put that money towards a new device without the risk or cost of repair.

Of course, a working screen is only half the battle. If you do decide to repair and keep your phone, remember that its overall usefulness hinges on good reception. Getting to grips with how to improve mobile phone signal at home can make a world of difference to your daily experience.

But if you’re ready for the path of least resistance, why not see what your broken phone is worth right now? It's completely free, only takes a moment, and comes with absolutely no strings attached.

Take the next step and find out what your broken phone could fetch you today. You can get an instant quote by popping over to our simple sales form.

Got Questions About Screen Repair Costs? Let's Clear Things Up

Still wondering about the best move for your cracked screen? You're not alone. Let's tackle some of the most common questions people have when weighing up a repair versus selling their phone.

Is It Really Worth Fixing a Tiny Crack?

Honestly, it all comes down to the phone's age and value. If you've got a fairly new, high-end phone, then yes, getting a small crack fixed is probably a good idea to keep it looking pristine and protect its resale value.

But for an older model? The broken phone screen repair cost could easily be more than the phone is even worth. In that case, you could live with the crack, or just sell it as-is to a company like EXE and get some cash for it. Just remember, even a tiny crack can let water in and has a nasty habit of spreading over time.

How Long Does a Screen Repair Actually Take?

It varies wildly. A decent local repair shop, like the ones you'd find in Redhill or Merstham, can often get the job done in an hour or two – sometimes while you grab a coffee.

Go through the official manufacturer, though, and it's a different story. You’ll likely have to post your phone off and could be without it for several days. That long wait is a big reason why many people decide to skip the hassle and just sell their broken phone for instant cash instead.

Does a Third-Party Screen Hurt My Phone's Value?

In short, yes, it usually does. Even a high-quality aftermarket screen isn't the same as the original part from the factory. You might notice tiny differences in colour accuracy or touch response. When it comes time to sell or trade it in, you’ll almost always get less for it than one with its original, undamaged screen.

This is one of the biggest arguments for selling the phone while it's still broken. You lock in a guaranteed price and don't have to worry about a non-original part lowering its value later on.

Can't They Just Replace the Glass and Not the Whole Screen?

This is a common question, but for nearly all modern smartphones, the answer is no. The top layer of glass, the touch sensor, and the display panel (the bit that creates the picture) are all fused together into a single, sealed unit.

This means that if you crack the glass, the entire screen assembly has to be swapped out. It’s why the repair bill is often higher than people first expect. A "glass-only" repair is a very tricky procedure that's only possible on some much older, basic phones.


Instead of stressing over repair costs, why not see what your broken phone is worth right now? At EXE, we keep things simple. Get a free, no-strings-attached quote in minutes by filling out our quick and easy sales form.