That old phone sitting in your drawer is worth more than just memories. Let's be honest, we've all got one. It's the "just in case" phone. But properly recycling your mobile in the UK is one of the easiest ways to unlock a bit of cash and do some good for the planet.
Unlock the Value Hidden in Your Old Phone

It’s a familiar story. You get a shiny new upgrade, and the old phone gets tossed into the "bits and bobs" drawer, destined to be forgotten. Before you know it, you've got a small collection of outdated tech gathering dust.
But that old phone has real potential. It could be refurbished for a new user, or carefully dismantled for the precious metals inside. This isn't just about putting a bit of money back in your pocket; it’s a crucial step in tackling the UK's growing electronic waste problem.
More Than Just Clutter
Let's put some numbers on that clutter. On average, UK households are sitting on over £218 worth of unwanted mobile phones. Despite this, only about 11% of us have actually traded in a device in the last five years. It's a massive missed opportunity to reclaim value from things we no longer use. If you're curious, you can discover more about the UK's unused tech pile-up and see just how big the problem is.
The financial side is one thing, but the environmental cost is another. Every single phone contains tiny amounts of valuable materials like gold, silver, and copper. When we recycle them, these resources don't need to be freshly mined, which helps conserve the planet's resources and cuts down on pollution. It really makes a difference.
The Journey of a Recycled Phone
So, what actually happens when you recycle your phone? It sets off on a new journey, and depending on its age and condition, it usually follows one of two paths:
- A New Lease of Life: If the phone is still in decent shape, it gets a full, professional data wipe, a good clean, and a thorough test. It can then be sold on to a new owner, extending its lifespan and giving someone else an affordable device.
- Back to Raw Materials: For older models or broken phones, the goal is to recover what's inside. The device is carefully taken apart, and its components are sorted. Plastics, metals, and glass are separated to be melted down and reused in new products, from new electronics to jewellery.
By choosing mobile phone recycling, you're directly supporting the circular economy. It's a brilliant system where we keep resources in use for as long as possible, getting the maximum value from them before turning them into something new.
For anyone living in or around Redhill, Merstham, or the wider Surrey area, turning that old phone into cash is simpler than you think. Instead of letting it gather dust, you can get a quick, fair valuation and instant payment right here from our shop.
The first step is to see what your device is worth. Just fill out our simple form at https://www.exe.co.uk/#form. It’s a fast, secure way to declutter your home and give your bank balance a little boost.
Getting Your Phone Ready for a Safe Handover
Before you let your old phone go, you need to give it a proper send-off. Think of it like moving house – you wouldn't just walk out leaving all your photo albums and personal letters scattered around for the next person to find. The same goes for your digital life; all your photos, messages, banking apps, and contacts need to be securely removed.
If you feel a bit apprehensive about this, you're not alone. Research shows that roughly three in 10 UK adults are unsure how to properly wipe their personal data from an old device. But honestly, it's simpler than you might think, and doing it right gives you total peace of mind.
Let's walk through the essentials to get your phone prepped and ready.
First: Back Up Everything You Want to Keep
The very first step isn't about deleting anything at all – it's about saving what matters. You’ll definitely want to hang on to your contacts, photos, videos, and important files. The simplest way to do this is with a cloud service.
- If you have an iPhone: Just pop into Settings, tap your name right at the top, then go to iCloud > iCloud Backup. Check that it's switched on and hit 'Back Up Now' to save everything safely to your Apple account.
- For Android users: Go to Settings, find the 'Google' section, and then tap 'Backup'. From here, you can manage what gets saved, from app data and contacts to your pictures via Google Photos.
Once that backup is done, you can relax, knowing your digital life is safe and sound, ready to be moved over to your new phone whenever you are.
Next: Sign Out of Your Accounts
This part is absolutely crucial for security and a smooth handover. Before you wipe the device, you have to manually sign out of your main accounts. This severs the link between the physical phone and your digital identity, and it prevents any frustrating lock-out problems for the recycling team or the phone's next owner.
Forgetting to sign out of an iCloud or Google account is one of the most common mistakes we see. A phone that’s still locked to an account can’t be tested, refurbished, or properly recycled. This can cause huge delays and might even stop you from getting paid for it.
Just head into your phone's settings and find the accounts section. On an iPhone, sign out of your Apple ID. On an Android, remove your Google account and any others you might have added, like a Samsung or Huawei account.
Finally: The Full Factory Reset
Okay, time for the final step. A factory reset is the digital equivalent of a deep clean. It erases every last bit of your data and returns the phone to the state it was in when it first came out of the box.
- On an iPhone: Navigate to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
- On an Android: The path is usually Settings > System > Reset options > Erase all data (factory reset).
This process wipes the slate clean, making your personal information unrecoverable. It's a non-negotiable step for protecting your privacy, and you can find more tips in these data security best practices to ensure everything is handled correctly.
With those steps completed, your phone is now a blank canvas, completely safe and ready for its next chapter. It's perfectly prepped to be valued, so for a fast, no-obligation quote, just fill out our form at https://www.exe.co.uk/#form and find out what it's worth.
Finding the Best Recycling Path for You
Okay, so you’ve backed up your data and wiped your phone clean. It's now a blank slate, ready for its next chapter. But what exactly is the best way to send it on its way?
When it comes to mobile phone recycling in the UK, you’ve got a few different avenues to explore. Honestly, there's no single "best" option—it all comes down to what you value most. Are you after a bit of cash, ultimate convenience, or just the good feeling that comes from doing the right thing?
Let's walk through the main routes you can take.
Specialist Services: The Cash-in-Hand Option
If your priority is getting the most money for your old phone, a specialist buyback service is almost always your best bet. Companies like ours are set up specifically to give you a fair price for your old tech, and we do it quickly. We’ll give your device a proper assessment and often pay more than you’d get on the high street or from the big network providers.
This is the perfect choice if you just want a straightforward, fast transaction. For anyone local to us in Redhill, Merstham, or the nearby Surrey areas, it’s even simpler. You can pop into our shop in Redhill and get paid on the spot. No fuss, no waiting around for a voucher—just cash. Find out how much you could get by visiting https://www.exe.co.uk/#form.
Manufacturer Trade-In Schemes
You've probably seen these advertised when a new phone comes out. Big brands like Apple and Samsung have their own trade-in programmes where you can swap your old model for a discount on a new one. It's a really handy option if you're already planning an upgrade and know you're sticking with the same brand.
The catch? The value you get is usually store credit or a direct discount, not actual money you can spend anywhere else. It keeps you tied to their products, and the trade-in value might not be as competitive as what a dedicated recycling service can offer.
Before you send your phone anywhere, it's worth double-checking that you've secured your data. This quick visual guide runs through the essentials.

Running through these steps is a simple way to get some peace of mind, knowing your personal info is safe before the device is out of your hands.
Charity Donations and Council Recycling
Feeling charitable? Donating your old phone is a brilliant way to help a good cause. Many charities have partnerships with recycling companies, turning unwanted handsets into vital funds for their work. It's a feel-good way to declutter.
Alternatively, your local council will have designated points for recycling electronics. You won't get any money back this way, but you can rest assured your device will be disposed of responsibly and won't end up in landfill. This is a bigger deal than you might think. In 2023, the UK generated a staggering 1.6 million tonnes of electronic waste, but only around 54% of it was properly collected for recycling. You can learn more about the UK's e-waste challenges and see just how much of a difference every single recycled phone makes.
Ultimately, it's your call. Do you want to maximise your cash return, take the convenient upgrade path, or make a charitable contribution? There are no wrong answers here. The most important thing is simply not letting that old phone gather dust in a drawer.
Whatever you decide, you're making a great choice by recycling. And if a fast, secure process with instant payment sounds like the best fit for you, why not get a no-obligation quote? Just fill out our simple sales form.
How to Get the Best Price for Your Old Phone

Let’s be honest, getting a bit of cash back for your old phone is a huge reason to recycle it. And why not? If you’ve taken good care of it, you deserve a fair price. The good news is that figuring out what your phone is worth isn't some big secret; it all comes down to a few key things that every recycler, including us, checks.
Knowing what we look for helps you understand the quote you receive and ensures there are no surprises down the line.
What Determines Your Phone's Value?
When you fill out our online form or pop into our Redhill shop, we’re essentially checking four main criteria to give you the most accurate price possible. Being upfront about these details is the surest way to get a quote that doesn't change later.
- Model and Age: No surprises here. Newer, more sought-after models will always fetch a higher price. An iPhone 14, for example, is naturally going to be worth a lot more than an old iPhone 8 because the tech is current and people still want it.
- Storage Capacity: Just as it mattered when you bought it new, a phone with more storage is worth more. A 256GB handset will always get a better offer than the 64GB version of the same phone. It’s a good idea to double-check this in your phone’s settings before you start.
- Network Status: Is your phone unlocked, or is it still locked to a network like Vodafone or O2? Unlocked phones are worth more because they offer more flexibility to the next owner. If your contract has ended, it's often worth a quick call to your provider to get it unlocked before selling.
- Condition: This is the big one. We grade phones on a scale from ‘Brand New’ (still sealed in the box) right down to ‘Broken’. Try to be as objective as you can. Are there deep scratches on the screen, or just a few light scuffs on the back? Is it genuinely like new?
Be Honest About Your Phone’s Condition
The number one reason we have to adjust an initial quote is that the phone's condition wasn't described accurately. That tiny dent you might not even notice anymore could be the difference between a 'Good' and 'Fair' grade, which will affect the final price.
It only takes a minute. Find a well-lit spot and give your phone a proper once-over. Check the screen for scratches and any discolouration or screen burn. Click all the buttons, test the camera, and make sure the charging port works as it should. A truthful assessment means you get a reliable quote from the get-go.
Don’t just chuck a broken phone in a drawer and forget about it! Even devices with smashed screens, dead batteries, or that won't even switch on still have value. Their internal components contain precious metals and parts that are very much in demand for recycling.
Being transparent helps us give you a solid, trustworthy offer right away. Whether you're just down the road in Merstham or anywhere else in the UK, we're here to make the mobile phone recycling UK process as clear and fair as it can be.
Ready to find out what your old device is worth? Fill in our quick and easy sales form to get an instant quote.
Why Your Old Phone Matters More Than You Think

It’s easy to think of recycling an old phone as just another item on the to-do list, a way to clear out a drawer. But honestly, it's a small action with a massive ripple effect. You’re not just getting rid of clutter; you're stepping up to tackle one of the UK’s most pressing environmental issues: electronic waste, or e-waste.
If that old phone ends up in a landfill, it can slowly leak nasty chemicals into the soil and water. By choosing to recycle, you're making sure it’s dealt with properly, which stops that pollution in its tracks and helps protect our local environment.
A Pocket-Sized Mine of Resources
Every single smartphone is packed with a surprising amount of valuable materials. We're talking tiny amounts of gold, silver, copper, and a whole host of other rare-earth elements. Getting these materials usually involves mining, which can be incredibly destructive to the planet.
When you opt for mobile phone recycling in the UK, you’re supporting a circular economy. It’s a simple but brilliant idea: instead of constantly digging for new resources, we recover and reuse the materials we already have. This cuts down the need for new mining and helps conserve the Earth’s limited supplies.
Every phone recycled is a small victory for sustainability. It means one less device in a landfill and a handful of precious materials put back into circulation, ready to be used in new products.
The UK's Uphill Battle with E-Waste
The sheer scale of the e-waste problem can be a bit staggering. As the UK continues to grow as a major global data hub, the mountain of electronic waste is getting bigger, and recycling it all is a huge challenge.
Experts are warning this trend could add a whopping five million tonnes of e-waste globally by 2030. Right now, it’s estimated that only about 22% of the UK's e-waste is actually collected and properly processed. If you want to dive deeper, you can discover more insights about the UK’s e-waste situation and see why every small action counts.
So, by making the conscious choice to recycle your old phone—whether you're in Redhill, Merstham, or anywhere else—you're doing something genuinely positive. It’s a simple step that makes a real, tangible difference.
Ready to play your part and get a great price for your old device? Our team is here to make it happen. Get your free, no-obligation quote by filling out our quick sales form.
Still Got Questions About Phone Recycling?
It's completely normal to have a few questions lingering. After all, you're dealing with a device that holds a lot of personal information, and you want to make sure you're doing things right. We get asked these all the time, so let's clear them up.
Is it actually safe to send my phone away?
Yes, it's incredibly safe, provided you take a couple of simple precautions and pick a trusted service. The single most important thing you can do is back up your data and then perform a full factory reset. This wipes your photos, messages, and accounts from the device.
Reputable companies, like us, go a step further. We perform a second, professional-grade data wipe on every single phone that comes through our doors, ensuring it's fully compliant with GDPR standards. A quick look at a company's privacy policy is always a good idea for peace of mind.
What if my phone is completely broken?
Don't just chuck it in a drawer or, worse, the bin! A phone is still valuable even if it's seen better days. It might not fetch the same price as a pristine one, but its internal components contain precious metals and parts that can be recovered and reused.
When you fill out our form at https://www.exe.co.uk/#form, just be upfront about its condition. Cracked screen, won't turn on, took a swim – whatever the issue, an honest description gets you an accurate quote. It's always worth something, and it's far better for the planet.
Think of it this way: every component in a broken phone is a resource. By recycling it, those materials go back into the supply chain, which means less need for environmentally damaging mining.
How fast can I expect to get paid?
This really depends on who you go with. Some of the big network or manufacturer trade-in schemes can leave you waiting days, or even weeks, for store credit to land. Postal recycling services can also take over a week to receive your phone, test it, and process the payment.
This is where dealing with a local specialist makes all the difference. Because we operate right here in Redhill, we can offer instant payment via bank transfer the moment we’ve checked your phone. If you're local, just pop into our shop! It's the simplest way to get paid quickly.
Do I need to dig out the original box and charger?
Nope, not at all. Your quote is based entirely on the phone itself – the make, model, and its condition.
Sending in the charger, cable, or box almost never adds to the value. You're better off keeping them as spares or taking them to your local electronics recycling point. It keeps the process streamlined and focuses on what actually has value: the handset.
Ready to turn that old phone into cash, without the hassle? At EXE, we make recycling your mobile in the UK straightforward, secure, and profitable. You can get a free, no-obligation quote in just a couple of minutes.
Get started right now at https://www.exe.co.uk/#form.

